Question 1

What is Aisera AI Service used for?

Accepted Answer

Aisera AI Service is aI-driven service management agents for scalable enterprise automation and support. It is commonly used for it service desk automation, customer support ticket resolution, employee onboarding and hr service automation, and knowledge management and self-service.

Question 2

Is Aisera AI Service free, and how is it priced?

Accepted Answer

Aisera AI Service uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

Question 3

What compliance certifications does Aisera AI Service have?

Accepted Answer

Aisera AI Service lists SOC 2, GDPR, and ISO 27001 compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.

Question 4

How can Aisera AI Service be deployed?

Accepted Answer

Aisera AI Service supports Cloud, On-Premise, and Hybrid deployment. On-premise and self-hosted options support data-residency and air-gapped requirements.

Question 5

What does Aisera AI Service integrate with?

Accepted Answer

Aisera AI Service documents 8 integrations, including ServiceNow, Salesforce, Microsoft Teams, Slack, Zendesk, and Jira.

Question 6

When was Aisera AI Service founded?

Accepted Answer

Aisera AI Service was founded in 2017 and has raised $100M+ in funding.

Question 7

Is Aisera AI Service enterprise-ready?

Accepted Answer

Based on cataloged data, Aisera AI Service has an Enterprise Readiness score of 82/100 (Leader tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.