Question 1

What is Salesforce Einstein Discovery used for?

Accepted Answer

Salesforce Einstein Discovery is aI-powered predictive analytics to drive smarter enterprise decisions at scale. It is commonly used for customer churn prediction, sales forecasting, marketing campaign optimization, and service case escalation prediction.

Question 2

Is Salesforce Einstein Discovery free, and how is it priced?

Accepted Answer

Salesforce Einstein Discovery uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

Question 3

What compliance certifications does Salesforce Einstein Discovery have?

Accepted Answer

Salesforce Einstein Discovery lists SOC 2 and GDPR compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.

Question 4

How can Salesforce Einstein Discovery be deployed?

Accepted Answer

Salesforce Einstein Discovery supports Cloud deployment. It is delivered as a cloud-hosted service.

Question 5

What does Salesforce Einstein Discovery integrate with?

Accepted Answer

Salesforce Einstein Discovery documents 8 integrations, including Salesforce Sales Cloud, Salesforce Service Cloud, Tableau, MuleSoft, Slack, and Einstein Analytics.

Question 6

Is Salesforce Einstein Discovery enterprise-ready?

Accepted Answer

Based on cataloged data, Salesforce Einstein Discovery has an Enterprise Readiness score of 56/100 (Established tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.