Free resource · Sub-processor changes

How much of your sub-processor register will vendors fill in?

Security reviewers ask for a sub-processor register: every company your vendors hand your data to, what it does, where, and since when.

Here are the ten columns they expect, and how often AI vendors publish each one, so you know which ones you’ll keep yourself.

Download the template

64

of 18,568 published rows carry the date the vendor added the entry. 2 of 128 vendors publish it.

The column reviewers care about most is the one almost nobody publishes.

It’s the date that says whether you were told in time. Where the vendor stamps no date, the only date that exists is the day somebody read the page.

The ten columns, and who fills each.

Counted across 18,568 sub-processor entries published by 128 AI vendors.

ColumnWho fills itWhy reviewers askHow often vendors publish it
01Sub-processorThe vendor publishes itThe legal entity, as the vendor names it. A trading name in your register and a legal name in theirs is how one company becomes two entries.18,568 of 18,568 rows (100%), 128 of 128 vendors
02What it does for the vendorThe vendor publishes itA reviewer is checking that a hosting provider is not quietly also an analytics provider.16,089 of 18,568 rows (87%), 127 of 128 vendors
03Where it processesThe vendor publishes itThe column your own transfer commitments are tested against.16,424 of 18,568 rows (88%), 119 of 128 vendors
04Date the vendor added itThe vendor publishes itWhether an entry is new. A list without dates cannot be diffed by reading it.64 of 18,568 rows (0%), 2 of 128 vendors
05Your window to objectThe vendor publishes itStated in the agreement rather than on the list, so this column comes from a second document.68 of 128 vendors, in the agreement
06Date you first saw itRecorded when you read the pageWhere the vendor stamps no date, this is the only date there is — and it is the one your own notice period runs against in practice.Recorded when the page is read
07Source URL, read date and hashRecorded when you read the pageWhat turns a register into evidence. A reviewer can check the entry against the page you read it from, as it stood that day.Recorded when the page is read
08Your systems it can reachYours to keepNobody outside your company can fill this, and it is the column that decides whether a change matters to you at all.Nothing published can fill it
09Categories of personal dataYours to keepYour processing, not the vendor's description of its own service.Nothing published can fill it
10Customers you owe noticeYours to keepFrom your own agreements. This is the column that turns a vendor's edit into a deadline.Nothing published can fill it

3 of the ten columns only you can fill. That’s why you keep a register instead of a bookmark to the vendor’s page.

What a complete row looks like.

Of the 128 vendors here, Outreach fills the largest share of the published columns: a purpose, a location and the date it added each entry.

Added by the vendorSub-processorWhereWhat it does
2019-02-05Amazon Web ServicesUnited States & IrelandInfrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products.
2019-02-05Amazon Web ServicesUnited States & IrelandInfrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products.
2019-02-05Twilio, Inc.United StatesVoice provider and other communication services, including call recording storage for Outreach Voice product
2019-02-05Twilio, Inc.United StatesVoice provider and other communication services, including call recording storage for Outreach Voice product
2019-03-15Databricks Inc.United StatesInfrastructure and primary hosting provider for Outreach ML/AI models.
2019-03-15Databricks Inc.United StatesInfrastructure and primary hosting provider for Outreach ML/AI models.
2019-03-15Snowflake, Inc.United StatesData warehouse and business analytics
2019-03-15Snowflake, Inc.United StatesData warehouse and business analytics

outreach.io/sub-processors · read Aug 31, 2026 · the first 8 entries by the date the vendor added them

How to keep it.

  1. 01

    Record the source on every row.

    Not once at the top of the sheet. A register citing one page for forty entries proves nothing about the entry a reviewer asks about.

  2. 02

    Re-read on a schedule.

    A sub-processor list is a web page, so an addition shows up as an edit to it.

  3. 03

    Keep a dated copy, not a note.

    “We checked in March” is an assertion. The page as it stood in March is evidence.

  4. 04

    Fill in the customers you owe notice first.

    Your window to object runs from the vendor’s notice, not from when you notice. 68 of the 128 vendors that publish a list also publish an agreement stating a period.

Start your register from this one.

The columns, how often vendors fill each, and a blank register sheet, as a Word document. The counts are current on the day you download it.

Free · Word document

Tell us where to send it and we’ll email you the link.

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Common questions.

What is a sub-processor register?

A table of every company your vendors use to process your data: what each does, where, and when it appeared. A reviewer asks for it to check that you know your vendors' vendors, not only your own.

What columns should a sub-processor register have?

Ten: the sub-processor, what it does, where, the date the vendor added it, your window to object, the date you first saw it, the source with read date and fingerprint, your systems it reaches, the personal data involved, and customers you owe notice.

Do vendors publish everything the register needs?

No. Across 18,568 published entries from 128 AI vendors, the name is on every row and what the company does is on 87% of them. The date the vendor added the entry is on 64 rows, published by 2 vendors.

How often should I re-read a sub-processor list?

On a schedule, not when you remember. A sub-processor list is a web page, so an addition shows up as an edit to it. Where a vendor stamps no dates on its entries, re-reading is the only way to see one.

Is a link to the vendor's page enough?

Not for evidence. The page you link to is the page as it stands today, and a reviewer asks what it said in March. A register carries the source URL, the date you read it and a fingerprint (SHA-256 hash) of the copy you read.

We wrote the columns. How often vendors fill each is counted from published sub-processor lists. We read a sub-processor page for 153 vendors, and 25 of those pages gave us no entry we could read as rows.

That is a limit of our reading, not a finding that those vendors publish nothing. How we keep the record.

This is not legal advice, and the columns are a starting point no one has approved for your situation. Your negotiated contract governs. The record is free to read, and corrections are free to request.