Terms of Service

Last updated: October 4, 2026

These Terms of Service (“Terms”) govern your use of Xither, including the website at xither.com, the public record, the free tools and the paid plans (together, the “Service”). The Service is operated by Xither (“Xither,” “we,” “our” or “us”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.

1.Acceptance of Terms

By using Xither you confirm that you are at least 18 years old and able to enter into these Terms. If you use the Service for an organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.

2.Description of Service

Xither keeps a record of the pages that AI and software vendors publish about how they handle customer data, including sub-processor lists, data processing agreements, privacy and trust pages, and model retirement schedules. It re-reads those pages on a schedule, keeps a dated copy of each reading, and reports what changed, quoting the vendor’s own words with the source address and the date read.

The Service includes:

  • the public record, free to read, at xither.com/vendors and related pages;
  • free tools, including the sub-processor scan, a read-only MCP server and the Redline weekly email;
  • for subscribers, alerts when a vendor they choose changes a watched page, an inbox of changes, drafted notices, reports and exports, in a shared workspace; and
  • for vendors, a free way to claim and correct the record kept about them.

The record reports what a vendor’s page says on the date shown. It is not legal advice, does not interpret a vendor’s terms, and does not replace your own agreement with any vendor. We may change, add or remove features. If we remove a feature that a paid plan includes, we will tell you first.

3.Accounts

Some features need an account. You agree to:

  • give accurate information and keep it current;
  • keep your sign-in credentials secure;
  • take responsibility for activity under your account; and
  • tell us promptly about any unauthorized use, through our contact form.

We may suspend or close an account that breaks these Terms.

4.Vendor Records

A vendor may claim the record Xither keeps about it, receive a copy of it, and ask us to correct an error, all free of charge. A vendor cannot pay to change, remove, rank or endorse anything in the record. When we correct the record, we keep a public note of what changed and why. By claiming a record, you confirm that you are authorized to act for that vendor. See For vendors and our methodology.

5.Your Content

Content you add to your workspace, such as your list of vendors, your own notice obligations and any document you upload to find them, remains yours. You give Xither permission to store and process it only to provide the Service to you. An uploaded document is read to find notice clauses and then discarded; we keep only the clauses you confirm and a fingerprint (hash) of the document.

If you ask us to watch a vendor we do not yet cover, you allow us to add that vendor’s public pages to the public record.

6.Plans, Billing and Cancellation

Paid plans are described on our pricing page, which states the price, the number of vendors and the number of people each plan includes. Plans are billed monthly or yearly in advance through our payment processor, Stripe, and renew automatically until canceled.

  • You can change plans at any time; the difference is prorated.
  • You can cancel at any time from the billing page. Payments are not refunded, in whole or in part; when you cancel, your subscription continues until the end of the term you have paid for.
  • The free trial lasts 30 days, requires no payment card, and ends on its own unless you choose a plan.
  • We will tell you before any price change to your plan takes effect. The first 100 paying customers keep the price they signed up at for as long as their subscription continues.

7.Workspaces

A subscription belongs to a workspace. The workspace owner can invite people up to the plan’s number of seats, remove them, and manage billing. Everyone in a workspace sees its vendors, changes, notices and reports. The owner is responsible for the people they invite.

Most of what a workspace holds is a list of vendors and the public pages they publish, not personal or confidential information. We keep a workspace’s data for 90 days after its subscription ends, so you can come back or ask us for a copy. After that we may delete it.

8.Acceptable Use

You agree not to:

  • copy the record in bulk to republish it as your own, or get around rate limits;
  • claim a vendor record you are not authorized to act for, or impersonate anyone;
  • interfere with, probe or try to gain unauthorized access to the Service;
  • upload malicious code, or content you have no right to share; or
  • use the Service for anything unlawful.

9.Automated Access

The read-only MCP server and the public feeds are offered for reasonable use. The MCP server is rate limited; please use the feeds reasonably. Quoting what a page says, with a link back to the page it came from, is welcome.

10.Intellectual Property

The Service, its software and its design belong to Xither. The “Xither” name and logo are our trademarks; do not use them without our written permission.

Quotations in the record are short excerpts of vendors’ own published pages, kept with the source address and the date read so readers can check what the page said. Vendor names and marks belong to their owners and are used only to identify them.

11.Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We work to read every watched page on schedule and to report every change accurately, but we do not guarantee that the Service will be uninterrupted or error-free, that every change on a vendor’s page will be detected, or that a page we could not read will be read later. Where we cannot read a page, the record says so. Always check a vendor’s current page before you act on a change.

Nothing on Xither is legal, financial or other professional advice, and using the Service does not create an advisory relationship.

12.Limitation of Liability

TO THE FULLEST EXTENT THE LAW ALLOWS, XITHER IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, USE OR GOODWILL, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR ANY CONTENT IN IT.

XITHER’S TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID XITHER IN THE TWELVE MONTHS BEFORE THE CLAIM.

13.Indemnification

You agree to defend and indemnify Xither against claims, losses and costs (including reasonable attorneys’ fees) arising from your breach of these Terms or your misuse of the Service.

14.Third-Party Services

The Service links to vendors’ own pages and relies on providers such as Stripe and Clerk. We are not responsible for third-party sites or services, and your use of them is governed by their own terms.

15.Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-law rules. We will first try to resolve any dispute through good-faith discussion. If that fails, the state and federal courts located in Massachusetts have exclusive jurisdiction, and you and Xither consent to those courts. You waive any right to bring or join a class action against Xither.

16.Changes to These Terms

We may update these Terms. We will change the date at the top of this page and, for a material change, email account holders before it takes effect. Continuing to use the Service after a change means you accept it.

17.Contact

Questions about these Terms: use our contact form and choose “Legal, privacy or DMCA.”