Vendor record · bigpanda.io
What BigPanda promises about your data.
Where BigPanda publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
BigPanda lists its sub-processors at bigpanda.io/legal/subprocessors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
We couldn't quote a notice window: we haven't found a data processing agreement from BigPanda anywhere we've looked.
- Window
- —
- Sub-processors
- 16
- Pages
- 7
- Copies
- 6
no window we can quote yet
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
BigPanda DPA
We have not found a data processing agreement published by BigPanda anywhere we looked. There is no sub-processor notice window we can quote.
How it says it sends notice
“Subsidiaries | Location | BigPanda UK Ltd. | United Kingdom | BigPanda M.S. Ltd. Israel | Israel | Sign up here to receive notifications of new subprocessors.”
bigpanda.io/legal/subprocessors · read 2026-08-31
BigPanda sub-processors
BigPanda publishes a sub-processor list at bigpanda.io/legal/subprocessors; we last read it on October 15, 2026. It names 16 entries. The first 15, as the list prints them: Amazon Web Services, Inc.; Assembly.ai; BigPanda M.S. Ltd. Israel; BigPanda UK Ltd.; ClickHouse Cloud; Google Cloud, Vertex AI Service; Microsoft Azure OpenAI; MongoDB, Atlas Service; Neo4j, AuraDB Service; OpenAI; Oracle Cloud Infrastructure (OCI), Generative AI Service; Recall.ai; Sisense Inc.; Snowflake, Inc.; Subcontractor; and 1 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
16 named · full table
Every public change we have recorded · Where vendors publish their lists
How long BigPanda keeps your data
We hold no statement about data retention from BigPanda's watched pages. The pages we watch: changelog bigpanda.io/docs/changelog; pricing page bigpanda.io/pricing; privacy policy bigpanda.io/privacy; sub-processor list bigpanda.io/legal/subprocessors; terms of service bigpanda.io/terms; trust and security page www.bigpanda.io/our-product/bigpanda-security/; trust and security page bigpanda.io/our-product/bigpanda-security/. On training with customer data, BigPanda's terms of service (bigpanda.io/terms, in the copy read August 31, 2026) says: “Except as expressly set forth in a Custom Model SOW executed pursuant to Section 11.6, Customer Data is never used to train, retrain, or improve third party foundational models.”
Training on customer data
“We strictly control access and adhere to OWASP security standards for AI, including committing to never using customer data to train our models.”
www.bigpanda.io/our-product/bigpanda-security/ · read 2026-09-02
Training on customer data
“We strictly control access and adhere to OWASP security standards for AI, including committing to never using customer data to train our models.”
bigpanda.io/our-product/bigpanda-security/ · read 2026-09-02
Training on customer data
“This Agreement governs the access and use by Customer of BigPanda’s software-as-a-service features and functionality (the “SaaS”), as well as ancillary services such as implementation support to configure and enable the transfer of data from the Customer’s IT environment (“Deployment Assistance”), as well as training and on-going support of the Services (“Support”), collectively (“Services”).”
bigpanda.io/terms · read 2026-08-31
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 16 · 3 name an AI provider we list
Amazon Web Services, Inc.
Cloud Service Provider: Used to provide core infrastructure, hosting, storage, and compute services that support the delivery and scalability of the BigPanda S…
US EU (Germany)
Assembly.ai
Cloud Service Provider: Used to support speech-to-text transcription capabilities, enabling BigPanda to convert meeting audio into actionable text for document…
US
BigPanda M.S. Ltd. Israel
Israel
BigPanda UK Ltd.
United Kingdom
ClickHouse Cloud
Cloud Service Provider: Used to support high-speed storage and querying of operational data flowing into BigPanda’s AI Detection and Response capabilities, ena…
US
Google Cloud, Vertex AI ServiceAI · Google (Gemini / Vertex AI)
Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling B…
US
Microsoft Azure OpenAIAI · OpenAI
Cloud Service Provider: Used to support AI-driven capabilities such as language understanding and text analytics, enabling BigPanda to enhance automation and c…
US
MongoDB, Atlas Service
Cloud Service Provider: Used to provide managed cloud database services, supporting the secure storage, processing, and scalability of application data within …
US
Neo4j, AuraDB Service
Cloud Service Provider: Used to provide managed graph database services, enabling the storage and analysis of relationship-based data to support advanced analy…
US
OpenAIAI · OpenAI
Cloud Service Provider: Used to support AI-powered features such as natural language processing and generative responses, enabling enhanced automation and insi…
US
Oracle Cloud Infrastructure (OCI), Generative AI Service
Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling B…
US
Recall.ai
Cloud Service Provider: Used to capture and analyze meeting content from supported video conferencing platforms, enabling transcription and automated documenta…
Sisense Inc.
Cloud Service Provider: Used to power embedded analytics and data visualization, enabling BigPanda to deliver interactive dashboards and reporting capabilities…
US
Snowflake, Inc.
Cloud Service Provider: Used to deliver secure and scalable data analytics capabilities, enabling BigPanda to process, store, and analyze large volumes of oper…
US
Subcontractor
**Description**
ThoughtSpot
Cloud Service Provider: Used to provide embedded analytics and interactive dashboards, enabling self-service reporting and data insights within the BigPanda pl…
US
Certifications the trust page names · SOC 2 Type II · SOC 2 Type II
The pages' own stamps: Effective Date 2025-05-15 · Effective Date 2026-03-12 · Last Updated 2026-01-07
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What BigPanda does not publish where we can read it
Of the 7 public pages we watch for BigPanda, these give us nothing right now.
Data processing agreement
we have not found one published anywhere we looked
Before you conclude anything
This only means we couldn’t read it on a public page. BigPanda may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates BigPanda. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at BigPanda? With an email at bigpanda.io you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is BigPanda in your product? Hear the morning we read a change.
You get the lines that moved, in BigPanda’s own words, and the date any window closes. No card. Nothing to cancel.