Vendor record · braze.com
What Braze promises about your data.
Where Braze publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
We watch cdn.sanity.io/files/b7pblshe/marketing-prod/56073d92ae50195865f0258019982d5c3263bb0a.pdf for Braze's sub-processor list, but the site's robots.txt asks automated readers not to fetch this document, so we do not read it.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at marketing-assets.braze.com/production/hero/Braze-DPA-Rev-July-2024-SIGNED.pdf (read October 1, 2026) gives you 10 days to object.
- Window
- 10
- Pages
- 5
- Copies
- 15
days to object when it adds a sub-processor
pages we watch
dated copies of all its pages, since August 31, 2026
Braze DPA
Braze's data processing agreement is at braze.com/dpa; we last read it on October 15, 2026. Braze's data processing agreement gives 10 days to object to a new sub-processor. Here is the clause, from our October 1, 2026 copy:
10
days to object
“Customer may object to Braze’s use of a new Sub-processor by notifying Braze promptly in writing within ten (10) calendar days after receipt of Braze’s notice in accordance with Section 5.2.”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Braze published it.
marketing-assets.braze.com/production/hero/Braze-DPA-Rev-July-2024-SIGNED.pdf · read 2026-10-01 · fingerprint e5c6abba91b127dc…
Braze sub-processors
We watch cdn.sanity.io/files/b7pblshe/marketing-prod/56073d92ae50195865f0258019982d5c3263bb0a.pdf for Braze's sub-processor list, and the site's robots.txt asks automated readers not to fetch this document, so we do not read it.
Every public change we have recorded · Where vendors publish their lists
How long Braze keeps your data
Braze's data processing agreement (marketing-assets.braze.com/production/hero/Braze-DPA-Rev-July-2024-SIGNED.pdf, in the copy read October 1, 2026) says: “Following termination or expiration of the Braze Services, Braze shall securely overwrite or delete Customer Data within 60 days following any such termination in Braze’s production instance, and in accordance with the Agreement, applicable laws and the Documentation. 22.”
Training on customer data
“Subject to the limited rights expressly granted hereunder, Braze reserves all intellectual property rights in and to the Services, the SDK, including any improvements, enhancements or updates thereto, and any related material provided by Braze under this Agreement, and Customer retains all intellectual property rights in and to the Customer Application(s), including any improvements, enhancements…”
braze.com/terms · read 2026-10-01
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
International transfer notice · United States
“INTERNATIONAL TRANSFERS, SECURITY AND DATA RETENTION 3.1 Processing of Personal Data in the U.S. and Elsewhere Braze, Inc. is located in the United States ("U.S.") and our group companies operate in Brazil, Canada, France, Germany, Ireland, Romania, Spain, the United Kingdom (“UK”**), Australia, Indonesia, Japan, Singapore, South Korea, and the United Arab Emirates.”
braze.com/privacy · read 2026-10-13
The pages' own stamps: effective 2024-07 · Last Modified 2024-05 · Last Updated 2026-06-23 · Last Updated 2025-10-13
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Data processing agreement
marketing-assets.braze.com/production/hero/Braze-DPA-Rev-July-2024-SIGNED.pdf2026-10-13
Where we get nothing
What Braze does not publish where we can read it
Of the 5 public pages we watch for Braze, these give us nothing right now.
Model or system card
the page at that URL is not that document
braze.com/docs/api/modelsSub-processor list
the site's robots.txt asks automated readers not to fetch this document, so we do not read it
cdn.sanity.io/files/b7pblshe/marketing-prod/56073d92ae50195865f0258019982d5c3263bb0a.pdfBefore you conclude anything
This only means we couldn’t read it on a public page. Braze may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Braze. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Braze? With an email at braze.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Braze in your product? Hear the morning we read a change.
You get the lines that moved, in Braze’s own words, and the date any window closes. No card. Nothing to cancel.