Vendor record · eightfold.ai
What Eightfold AI promises about your data.
Where Eightfold AI publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Eightfold AI lists its sub-processors at eightfold.ai/subprocessors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at eightfold.ai/dpa (read October 7, 2026) gives you 15 days to object.
- Window
- 15
- Sub-processors
- 16
- Pages
- 4
- Copies
- 24
days to object when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Eightfold AI DPA
Eightfold AI's data processing agreement gives 15 days to object to a new sub-processor. Here is the clause, from our October 7, 2026 copy:
15
days to object
“The Customer may, within (fifteen) 15 days of the receipt of the notification, object in writing to Eightfold’s appointment of a new Subprocessor, provided that such objection is based on reasonable grounds relating to the processing of Customer Personal Data by the new Subprocessor.”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Eightfold AI published it.
eightfold.ai/dpa · read 2026-10-07 · fingerprint 4ddb7c83d974d2cf…
How it says it sends notice
“Eightfold’s commitments to Customers for the processing of Customer Personal Data may be found in the applicable Data Processing Addendum or other executed written agreement between Customer and Eightfold. Sign-up for notifications of any new Eightfold subprocessors.”
eightfold.ai/subprocessors · read 2026-10-07
Eightfold AI sub-processors
Eightfold AI publishes a sub-processor list at eightfold.ai/subprocessors; we last read it on October 15, 2026. It names 16 entries. The first 15, as the list prints them: Amazon Web Services, Inc.; Atlassian Pty Ltd.; DataIris Platform, Inc.; Eightfold AI Inc. (parent company); Eightfold AI Canada Inc.; Eightfold AI India Private Limited; Eightfold AI IRE Limited; Eightfold AI UK Limited; Eleven Labs, Inc.; Hyperdoc Inc. (d.b.a. Recall.ai); Livekit Incorporated; Microsoft Corporation; OpenAI, LLC; Pendo.io, Inc.; Salesforce, Inc.; and 1 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
16 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Eightfold AI keeps your data
We hold no statement about data retention from Eightfold AI's watched pages. The pages we watch: data processing agreement eightfold.ai/dpa; privacy policy eightfold.ai/privacy-policy; sub-processor list eightfold.ai/subprocessors; trust and security page eightfold.ai/security. On training with customer data, Eightfold AI's trust and security page (eightfold.ai/security, in the copy read October 11, 2026) says: “The Eightfold platform does not use identifiable customer data to train its models.”
Training on customer data
“You decide what to share, where it lives, and when it is deleted. See how we protect data ### In plain terms No training on your identifiable data Model improvement uses anonymized, aggregated data You control retention, residency, and deletion Compliance & certifications ## Certifications are the floor.”
eightfold.ai/security · read 2026-10-11
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 16 · 2 name an AI provider we list
Amazon Web Services, Inc.
Cloud hosting services (AWS)
United States. Deployment location: as selected by customers.
Atlassian Pty Ltd.
Product support & management
Australia
DataIris Platform, Inc.
Generative business intelligence services
United States
Eightfold AI Inc. (parent company)
United States
Eightfold AI Canada Inc.
Canada
Eightfold AI India Private Limited
India
Eightfold AI IRE Limited
Ireland
Eightfold AI UK Limited
United Kingdom
Eleven Labs, Inc.AI · ElevenLabs
AI voice generation services for AI Interviewer
United States
Hyperdoc Inc. (d.b.a. Recall.ai)
Meeting recording and transcription service for AI Companion
United States
Livekit Incorporated
AI Interviewer infrastructure for real time audio/video
United States
Microsoft Corporation
Cloud hosting services (Azure)
United States. Deployment location: as selected by customers.
OpenAI, LLCAI · OpenAI
Generative AI services provider
United States
Pendo.io, Inc.
Guides & Interactive Onboarding
United States
Salesforce, Inc.
Product support, sales/customer relationship management
United States
Twilio, Inc.
Customer communications, including in-product messaging and SMS
United States
Certifications the trust page names · FedRAMP · ISO 27001 · ISO 27017 · ISO 27701 · ISO 42001 · SOC 2 · SOC 2 Type II · SOC 3
Laws the trust page names · GDPR
The pages' own stamps: Last Updated 2026-01 · Last updated 2025-09-02 · Last updated 2026-05
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
What this page doesn’t tell you
No score.
Nothing here rates Eightfold AI. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Eightfold AI? With an email at eightfold.ai you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Eightfold AI in your product? Hear the morning we read a change.
You get the lines that moved, in Eightfold AI’s own words, and the date any window closes. No card. Nothing to cancel.