Vendor record · phenom.com

What Phenom promises about your data.

Where Phenom publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.

Where it publishes

Phenom lists its sub-processors at trust.phenom.com/subprocessors. We last read it on October 13, 2026, and a later attempt returned HTTP 429.

What has changed

We've recorded no change to its sub-processor list or data processing agreement between September 13, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.

Its window

We couldn't quote a notice window: we haven't found a data processing agreement from Phenom anywhere we've looked.

Window
—

no window we can quote yet

Sub-processors
24

sub-processors named

Pages
5

pages we watch

Copies
22

dated copies of all its pages, since August 31, 2026

Phenom DPA

We have not found a data processing agreement published by Phenom anywhere we looked. There is no sub-processor notice window we can quote.

Notice windows across every vendor we watch

Phenom sub-processors

Phenom publishes a sub-processor list at trust.phenom.com/subprocessors; we last read it on October 13, 2026, and a later attempt returned HTTP 429. It names 24 entries. The first 15, as the list prints them: Amazon Web Services, Inc.; AssemblyAI, Inc.; DeepGram, Inc.; Eleven Labs, Inc.; Google LCC; Hyperdoc, Inc.; If Phenom People, Inc.; Intercom, Inc.; LiveKit; Microsoft, Inc. (Azure OpenAI); OpenAI OpCo, LLC; Phenom People, Inc.; Phenom People Canada, Inc.; Phenom People Israel Ltd; Phenom People Netherlands B.V.; and 9 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.

24 named · full table

Every public change we have recorded · Where vendors publish their lists

How long Phenom keeps your data

We hold no statement about data retention from Phenom's watched pages. The pages we watch: pricing page phenom.com/pricing; privacy policy phenom.com/privacy-policy; sub-processor list trust.phenom.com/subprocessors; terms of service www.phenom.com/terms--conditions; trust and security page phenom.com/security-and-compliance.

Retention windows vendors publish · What vendors say about training

What the pages say

Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.

Sub-processors named · 24 · 5 name an AI provider we list

Amazon Web Services, Inc.

Hosting facility and AWS Transcribe for X+ screening

United States of America, Canada, Ireland or India

AssemblyAI, Inc.AI · AssemblyAI

Live transcription for the Interview Intelligence and Screening & Scheduling modules.

United States of America, Canada, Ireland

DeepGram, Inc.AI · Deepgram

Speech-to-text for Voice Agents

United States of America

Eleven Labs, Inc.AI · ElevenLabs

Text-to-Speech for Voice Agents

United States of America

Google LCC

Google Gemini 2.5 Flash and 2.5 Pro for video input analysis (jumping video signals, gazing away from the camera, etc.)

United States of America

Hyperdoc, Inc.

Manages meeting bot operations, including joining scheduled meetings on time and generating transcripts

Germany

If Phenom People, Inc.

is not the Phenom party to the agreement, then Phenom People, Inc. is acting as a sub-processor for that Phenom party.

Intercom, Inc.

In-product guide prompts.

United States of America

LiveKit

Provides the open-source framework for building and orchestrating the voice agent application, managing the conversation flow, tool integration, and connection…

United States of America

Microsoft, Inc. (Azure OpenAI)AI · OpenAI

Azure OpenAI features, tailored to each customer and product, encompass content generation, SEO suggestions, screening assistance, and personalized communicati…

United States of America, Canada, Ireland

OpenAI OpCo, LLCAI · OpenAI

AI features, tailored to each customer and product, encompass content generation, SEO suggestions, screening assistance, and personalized communication, among …

United States of America

Phenom People, Inc.

If Phenom People, Inc. is not the Phenom party to the agreement, then Phenom People, Inc. is acting as a sub-processor for that Phenom party.

United States of America

Phenom People Canada, Inc.

Phenom Affiliate

Canada

Phenom People Israel Ltd

Phenom Affiliate

Israel

Phenom People Netherlands B.V.

Phenom Affiliate

Netherlands

Phenom People Spain S.L.

Phenom Affiliate

Spain

PhenomPeople Private Limited

Phenom Affiliate

India

Sendgrid (Twilio, Inc.)

Sending emails through the Phenom platform.

United States of America

ServiceNow, Inc.

Customer Support Portal

United States of America

Snowflake, Inc.

Data warehousing for the Talent Analytics module

United States of America, Canada, Ireland

Talentcube GmbH

Phenom Affiliate

Germany

Tandemploy GmbH

Phenom Affiliate

Germany

Tavus, Inc.

Provides personalized AI avatars

United States of America

Twilio, Inc.

Sending SMS text messages and WhatsApp messages through the Phenom platform. Voice infrastructure for Phenom Voice Screening Agent

United States of America

Certifications the trust page names · Cyber Essentials · ISO 27001 · ISO 27017 · ISO 27018 · ISO 27701 · SOC 2

Laws the trust page names · GDPR

The pages we watch

Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.

Pricing

phenom.com/pricing

2026-10-11

Privacy policy

phenom.com/privacy-policy

2026-10-10

Sub-processor list

trust.phenom.com/subprocessors

2026-10-13

Terms of service

www.phenom.com/terms--conditions

2026-10-10

Trust and security

phenom.com/security-and-compliance

2026-10-10

Where we get nothing

What Phenom does not publish where we can read it

Of the 5 public pages we watch for Phenom, these give us nothing right now.

Data processing agreement

we have not found one published anywhere we looked

Before you conclude anything

This only means we couldn’t read it on a public page. Phenom may share it in its agreement, a trust portal, or with any customer who asks.

So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”

What this page doesn’t tell you

No score.

Nothing here rates Phenom. A short notice window is a contract term, not a criticism.

Public pages only.

Private notices and negotiated terms are invisible to us. Your agreement may say something different.

Wrong? Tell us.

Corrections are free, always. We reply within 2–3 business days.

How we read a page · The change log

Work at Phenom? With an email at phenom.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.

Is Phenom in your product? Hear the morning we read a change.

You get the lines that moved, in Phenom’s own words, and the date any window closes. No card. Nothing to cancel.

Every vendor we watch · Redline, our free weekly email