Vendor record · poly.ai
What PolyAI promises about your data.
Where PolyAI publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
We haven't found a sub-processor list from PolyAI anywhere we've looked.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at poly.ai/dpa (read October 15, 2026) gives you 15 days to object.
- Window
- 15
- Pages
- 4
- Copies
- 25
days to object when it adds a sub-processor
pages we watch
dated copies of all its pages, since August 31, 2026
PolyAI DPA
PolyAI's data processing agreement gives 15 days to object to a new sub-processor. Here is the clause, from our October 15, 2026 copy:
15
days to object
“You must notify us if you object to the proposed change to the Authorised Sub-processors by providing us with written notice of the objection within fifteen (15) days after PolyAI has provided notice to you of such proposed change (an “Objection“).”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that PolyAI published it.
poly.ai/dpa · read 2026-10-15 · fingerprint 5be91c8e8f530bdf…
PolyAI sub-processors
We have not found a sub-processor list published by PolyAI anywhere we looked.
Every public change we have recorded · Where vendors publish their lists
How long PolyAI keeps your data
We hold no statement about data retention from PolyAI's watched pages. The pages we watch: data processing agreement poly.ai/dpa; pricing page poly.ai/pricing; privacy policy poly.ai/privacy-policy; terms of service poly.ai/terms-of-use. On training with customer data, PolyAI's data processing agreement (poly.ai/dpa, in the copy read October 15, 2026) says: “To the extent that any rights in and to the Service Data vest in PolyAI in the course of performing the Services, we hereby assign to you such rights, by way of future assignment, absolutely and with full title guarantee. 2.3 Licence. You hereby grant PolyAI: 2.3.1 a non-transferable, sublicensable, royalty-free licence to use the Service Data for the Term as necessary to provide the Serv…”
Training on customer data
“Like most online service providers, we also collect certain personal data automatically when you browse our Website in order to understand how the Website is used and how we can improve it, as well as to promote us and our Service through online advertising.”
poly.ai/privacy-policy · read 2026-10-10
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
International transfer notice · United States
“International transfers The personal data we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers have operations, including in the United States.”
poly.ai/privacy-policy · read 2026-10-10
The pages' own stamps: Last Updated 2025-10-01 · Last Updated 2026-04-09 · Last Updated 2025-09-15
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What PolyAI does not publish where we can read it
Of the 4 public pages we watch for PolyAI, these give us nothing right now.
Trust and security
the page at that URL is not that document
poly.ai/securitySub-processor list
we have not found one published anywhere we looked
Before you conclude anything
This only means we couldn’t read it on a public page. PolyAI may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates PolyAI. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at PolyAI? With an email at poly.ai you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is PolyAI in your product? Hear the morning we read a change.
You get the lines that moved, in PolyAI’s own words, and the date any window closes. No card. Nothing to cancel.