Adobe’s sub-processor list changed.

−  Last Updated: July 28, 2026
− Amazon Web Services, Inc
− - · Adobe Document Cloud
− OpenAI’s GPT image video generation and video-modification models are available for users within Adobe Firefly and support aspects of text to vector graphics in Illustrator. Additionally features in Document Cloud related to being able to query for information in documents are also supported by OpenAI models.
− Intercom helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues by supplying in-app messaging software to allow for the handling of complaints and issues raised by customers related to Frame.io and Adobe Express products. Intercom may access personal data contained in customer-initiated support messages as well as email addresses, IP addresses, and other technical information.
+  Last Updated: September 28, 2026
+ Amazon Web Services, Inc.
+ - Adobe Document Cloud
+ - India
+ - India
+ - Adobe Analytics
+ Google (Alphabet)
+ - Semrush Enterprise Solutions
+ Google Cloud Platform provides cloud hosting services for Semrush Enterprise Solutions. Data resides in Google’s data centers but is managed day-to-day by Adobe to provide Semrush products (with strict access control protocols applied). Adobe further uses Google Big Query for data warehousing and database storage services for Semrush Enterprise Solutions.
+ - USA
+ Second Nature AI, Inc.
+ - Adobe Learning Manager
+ Adobe uses Second nature to process user account and profile information, transcribe user-generated content (audio, video) to text, and provide optional screen-capture recordings and their transcripts, session data, and performance and interaction metadata to users within Adobe Learning Manager.
+ - USA
+ - EU
+ OpenAI’s GPT image video generation and video-modification models are available for users within Adobe Firefly and support aspects of text to vector graphics in Illustrator. Additionally, features in Document Cloud related to being able to query for information in documents are also supported by OpenAI models.
+ Humain
+ - Firefly
+ Humain’s image generation models are available for users within Adobe Firefly.
+ - Saudi Arabia
+ Intercom helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues by supplying in-app messaging software to allow for the handling of complaints and issues raised by customers related to Frame.io, Adobe Express and Semrush Enterprise Solution products. Intercom may access personal data contained in customer-initiated support messages as well as email addresses, IP addresses, and other technical information.
+ Semrush Inc., USA
+ 2026 September
+ Updated list- added entities to cover new AI partner model available via Adobe products as well as new product functionality sub-processor. Also updated existing entries with new geographic options and additional Adobe products supported.