Vendor record · trychroma.com
What Chroma promises about your data.
Where Chroma publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Chroma lists its sub-processors at trychroma.com/subprocessors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
We couldn't find a notice window in Chroma's data processing agreement at trychroma.com/legal/dpa.
- Window
- —
- Sub-processors
- 17
- Pages
- 8
- Copies
- 8
no window we can quote yet
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Chroma DPA
Chroma's data processing agreement is at trychroma.com/legal/dpa; we last read it on October 15, 2026. We have not found a sentence in it that states how much notice customers get before a new sub-processor is engaged, so there is no window we can quote. That is a gap in our reading, not proof that no such term exists.
Chroma sub-processors
Chroma publishes a sub-processor list at trychroma.com/subprocessors; we last read it on October 15, 2026. It names 17 entries. The first 15, as the list prints them: Amazon Web Services (AWS); Chroma Inc.; Datalab; Google Cloud Platform (GCP); Google Gemini; Loops; Modal; MorphLLM; OpenAI; Orb; PostHog; Postmark; Slack; Stripe; Vercel; and 2 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
17 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Chroma keeps your data
We hold no statement about data retention from Chroma's watched pages. The pages we watch: changelog trychroma.com/changelog; deprecation schedule trychroma.com/docs/deprecations; data processing agreement trychroma.com/legal/dpa; pricing page trychroma.com/pricing; privacy policy trychroma.com/privacy; status page trychroma.com/status; sub-processor list trychroma.com/subprocessors; terms of service trychroma.com/terms. On training with customer data, Chroma's terms of service (trychroma.com/terms, in the copy read August 31, 2026) says: “Unless expressly permitted by Customer, Chroma will not use Customer Data to train the artificial intelligence or machine learning models.”
Training on customer data
“When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and to improve our Services. Careers. If you decide to apply for a job with us, you may submit your contact information and your resume online.”
trychroma.com/privacy · read 2026-08-31
Training on customer data
“Except for Customer's use rights in this Agreement, Chroma and our licensors retain all intellectual property rights and other rights in the Service, Documentation, Aggregated Data, Usage Data, and Chroma's technology, templates, formats, and dashboards, including any modifications or improvements to these items made by us.”
trychroma.com/terms · read 2026-08-31
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 17 · 3 name an AI provider we list
Amazon Web Services (AWS)
Cloud Infrastructure
USA
Chroma Inc.
and its affiliates (“Chroma,” “we,” “our,” and/or “us”) utilize the following s…
Datalab
Document Processing
USA
Google Cloud Platform (GCP)
Cloud Infrastructure
EU
Google GeminiAI · Google (Gemini / Vertex AI)
AI Services
USA
Loops
Email Marketing
USA
Modal
Compute Services
USA
MorphLLM
AI Services
USA
OpenAIAI · OpenAI
AI Services
USA
Orb
Payment Analytics
USA
PostHog
Product Analytics
USA & EU
Postmark
Email Processing
USA
Slack
Customer Communication
USA
Stripe
Payment Processing
USA
Vercel
Web Hosting
VoyageAIAI · Voyage AI
AI Services
USA
WorkOS
Authentication
USA
The pages' own stamps: Last Updated 2024-10-02 · Last Updated 2024-10-02 · Last Updated 2026-03-20
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Chroma does not publish where we can read it
Of the 8 public pages we watch for Chroma, these give us nothing right now.
Model or system card
the page at that URL is not that document
trychroma.com/docs/modelsModel or system card
the page at that URL is not that document
trychroma.com/modelsTrust and security
the page at that URL is not that document
trychroma.com/trustBefore you conclude anything
This only means we couldn’t read it on a public page. Chroma may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Chroma. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Chroma? With an email at trychroma.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Chroma in your product? Hear the morning we read a change.
You get the lines that moved, in Chroma’s own words, and the date any window closes. No card. Nothing to cancel.