Vendor record · logicmonitor.com
What LogicMonitor promises about your data.
Where LogicMonitor publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
LogicMonitor lists its sub-processors at www.logicmonitor.com/legal/data-handling-supplement. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at logicmonitor.com/legal/data-processing-addendum (read October 15, 2026) gives you 10 days to object.
- Window
- 10
- Sub-processors
- 23
- Pages
- 8
- Copies
- 66
days to object when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
LogicMonitor DPA
LogicMonitor's data processing agreement gives 10 days to object to a new sub-processor. Here is the clause, from our October 15, 2026 copy:
10
days to object
“Customer may object to the engagement of such New Sub-processor by notifying LogicMonitor within ten (10) days of LogicMonitor's notification, provided that such objection must be on reasonable, substantial grounds, directly related to such New Sub-processor's ability to comply with substantially similar obligations to those set out in this Addendum (an "Objection").”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that LogicMonitor published it.
logicmonitor.com/legal/data-processing-addendum · read 2026-10-15 · fingerprint 7d65a9e6aa4a9721…
What it says if you do not object
“If the Customer does not so object, the engagement of the New Sub-processor shall be deemed accepted by the Customer. - **8.4.”
logicmonitor.com/legal/data-processing-addendum · read 2026-10-15
Notice windows across every vendor we watch · Silence as consent
LogicMonitor sub-processors
LogicMonitor publishes a sub-processor list at www.logicmonitor.com/legal/data-handling-supplement; we last read it on October 15, 2026. It names 23 entries. The first 15, as the list prints them: Authy (Twilio Authy); AWS (Amazon Web Services); Gainsight; Gong; Google Cloud Platform (GCP); Google Workspace; Langfuse; LogicMonitor Inc.; LogicMonitor Asia Pacific Pty. Ltd.; LogicMonitor Australia Pty. Ltd.; LogicMonitor India LLP; LogicMonitor UK Limited; Microsoft Azure; OpenAI; Pendo; and 8 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
23 named · full table
Every public change we have recorded · Where vendors publish their lists
How long LogicMonitor keeps your data
We hold no statement about data retention from LogicMonitor's watched pages. The pages we watch: changelog logicmonitor.com/release-notes; data processing agreement logicmonitor.com/legal/data-processing-addendum; pricing page logicmonitor.com/pricing; privacy policy logicmonitor.com/privacy-policy; sub-processor list www.logicmonitor.com/legal/data-handling-supplement; terms of service logicmonitor.com/terms; terms of service www.logicmonitor.com/legal/terms-of-use; trust and security page logicmonitor.com/security. On training with customer data, LogicMonitor's sub-processor list (www.logicmonitor.com/legal/data-handling-supplement, in the copy read October 15, 2026) says: “Customer-provided data is never used to train any AI model. - No Selling or Sharing of Data –”
Training on customer data
“We use the information from cookies and other tracking technologies to improve our products and services as well as to provide services better tailored to our users' needs.”
logicmonitor.com/privacy-policy · read 2026-10-15
Training on customer data
“These AI tools are used exclusively for reviewing customer-provided information to generate insights, recommendations, or summaries that improve the support experience. ### Our Commitments - No AI Model Training –”
www.logicmonitor.com/legal/data-handling-supplement · read 2026-10-15
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 23 · 1 name an AI provider we list
Authy (Twilio Authy)
Two-Factor Authentication (2FA)
USA (San Francisco, CA)
AWS (Amazon Web Services)
Cloud Infrastructure & Hosting
USA (Seattle, WA)
Gainsight
Customer Success Platform
USA (Redwood City, CA)
Gong
Quality assurance, and extended issue support.
USA (San Francisco, CA)
Google Cloud Platform (GCP)
Cloud Monitoring & Data Analytics
USA (Mountain View, CA)
Google Workspace
Word processing, data storage,
USA (Mountain View, CA)
Langfuse
AI Model Tracing Observability & Audit
Germany
LogicMonitor Inc.
Santa Barbara, CA; Austin, TX; Boston, MA; New York City, NY (USA)
LogicMonitor Asia Pacific Pty. Ltd.
(APAC Support or Global 24×7)
LogicMonitor Australia Pty. Ltd.
Sydney, AU
(APAC Support or Global 24×7)
LogicMonitor India LLP
Pune, IN
(APAC Support or Global 24×7)
LogicMonitor UK Limited
(EMEA Support or Global 24×7)
Microsoft Azure
Cloud Infrastructure & Security
USA (Redmond, WA)
OpenAIAI · OpenAI
AI / Large Language Model Services
USA (San Francisco, CA)
Pendo
Product Analytics & In-App Guidance
USA (Raleigh, NC)
Salesforce
Customer Relationship Management (CRM)
USA (San Francisco, CA)
Salesforce Service Cloud
Customer Service & Support Platform
USA (San Francisco, CA)
Securonix
Security Analytics / SIEM
USA (Addison, TX)
ServiceNow
IT Service Management (ITSM)
USA (Santa Clara, CA)
Snowflake
Data Warehousing & Analytics
USA (Bozeman, MT)
Stripe
Payment Processing
USA (San Francisco, CA)
Twilio
SMS & Communication Services
USA (San Francisco, CA)
Unomaly AB
Stockholm, SE
Certifications the trust page names · ISO 27001 · ISO 27017 · ISO 27018 · SOC 2 Type II · SOC 3
Laws the trust page names · GDPR
The pages' own stamps: effective 2022-03-21 · Last Updated 2025-04 · Last Updated 2023-03
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
What this page doesn’t tell you
No score.
Nothing here rates LogicMonitor. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at LogicMonitor? With an email at logicmonitor.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is LogicMonitor in your product? Hear the morning we read a change.
You get the lines that moved, in LogicMonitor’s own words, and the date any window closes. No card. Nothing to cancel.