Vendor record · luminance.com
What Luminance promises about your data.
Where Luminance publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Luminance lists its sub-processors at trust.luminance.com/subprocessors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between September 11, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
We couldn't quote a notice window: we haven't found a data processing agreement from Luminance anywhere we've looked.
- Window
- —
- Sub-processors
- 8
- Pages
- 1
- Copies
- 4
no window we can quote yet
sub-processors named
page we watch
dated copies of all its pages, since September 11, 2026
Luminance DPA
We have not found a data processing agreement published by Luminance anywhere we looked. There is no sub-processor notice window we can quote.
Luminance sub-processors
Luminance publishes a sub-processor list at trust.luminance.com/subprocessors; we last read it on October 15, 2026. It names 8 entries. The entries, as the list prints them: AWS; Google Cloud EMEA; Intercom R&D Unlimited Company; Luminance, Inc; Luminance Technologies Australia Pty Ltd; Mango Technologies, Inc; Microsoft Azure; OpenAI, LLC. The same list is in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
8 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Luminance keeps your data
We hold no statement about data retention from Luminance's watched pages. The pages we watch: sub-processor list trust.luminance.com/subprocessors.
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 8 · 1 name an AI provider we list
AWS
Product and data hosting, and generative model processing
Google Cloud EMEA
Infrastructure & additional generative model processing
Intercom R&D Unlimited Company
Support services
European Union and/or United States
Luminance, Inc
24/7 support services
United States
Luminance Technologies Australia Pty Ltd
24/7 support services
Australia
Mango Technologies, Inc
Support tooling
European Union
Microsoft Azure
Infrastructure & additional generative model processing
OpenAI, LLCAI · OpenAI
Additional generative model processing
United States
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Luminance does not publish where we can read it
Of the 1 public page we watch for Luminance, these give us nothing right now.
Privacy policy
the page we were watching has gone, and we have not found a replacement
luminance.com/privacyTerms of service
the page we were watching has gone, and we have not found a replacement
www.luminance.com/terms-conditions/Trust and security
the page we were watching has gone, and we have not found a replacement
luminance.com/trustData processing agreement
we have not found one published anywhere we looked
Before you conclude anything
This only means we couldn’t read it on a public page. Luminance may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Luminance. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Luminance? With an email at luminance.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Luminance in your product? Hear the morning we read a change.
You get the lines that moved, in Luminance’s own words, and the date any window closes. No card. Nothing to cancel.