Vendor record · scale.ai

What Scale AI promises about your data.

Where Scale AI publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.

Where it publishes

Scale AI lists its sub-processors at scale.ai/legal/subprocessors. We last read it on October 15, 2026.

What has changed

We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.

Its window

We couldn't quote a notice window: we haven't found a data processing agreement from Scale AI anywhere we've looked.

Window
—

no window we can quote yet

Sub-processors
24

sub-processors named

Pages
6

pages we watch

Copies
22

dated copies of all its pages, since August 31, 2026

Scale AI DPA

We have not found a data processing agreement published by Scale AI anywhere we looked. There is no sub-processor notice window we can quote.

Notice windows across every vendor we watch

Scale AI sub-processors

Scale AI publishes a sub-processor list at scale.ai/legal/subprocessors; we last read it on October 15, 2026. It names 24 entries. The first 15, as the list prints them: Amazon Web Services, Inc.; Atlassian Pty Ltd. (Jira); Civilized Discourse Construction Kit Inc. (“Discourse”); CloudFlare, Inc.; Datadog, Inc.; Elasticsearch, Inc.; Figma, Inc.; FiveTran, Inc.; Fullstory, Inc.; Functional Software, Inc. (dba Sentry.io); Google LLC (Google Cloud Platform); Linear Orbit, Inc.; Microsoft Corporation (Microsoft 365); MongoDB, Inc. (Atlas); Scale AI Germany GmbH; and 9 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.

24 named · full table

Every public change we have recorded · Where vendors publish their lists

How long Scale AI keeps your data

We hold no statement about data retention from Scale AI's watched pages. The pages we watch: model card scale.com/guides/model-training-building; pricing page scale.ai/pricing; privacy policy scale.ai/legal/privacy; sub-processor list scale.ai/legal/subprocessors; terms of service scale.ai/terms; trust and security page scale.ai/security. On training with customer data, Scale AI's privacy policy (scale.ai/legal/privacy, in the copy read October 10, 2026) says: “We may provide third parties with certain personal information to provide or improve our products and services, for example to deliver products or services at your request.”

Training on customer data

“Feedback If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Site (“Feedback**”), then you hereby grant Scale an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Sites and create other products and services. …”

scale.ai/terms · read 2026-10-11

Retention windows vendors publish · What vendors say about training

What the pages say

Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.

Sub-processors named · 24

Amazon Web Services, Inc.

Infrastructure Provider

Atlassian Pty Ltd. (Jira)

Project Management

Civilized Discourse Construction Kit Inc. (“Discourse”)

Messaging and Support 8 The Green, Suite #8383, Dover, DE 19901-3618

USA

CloudFlare, Inc.

Caching

Datadog, Inc.

Monitoring and Alerts

Elasticsearch, Inc.

Search

Figma, Inc.

Custom Labeling Workflow Design

FiveTran, Inc.

Analytics

Fullstory, Inc.

Application Monitoring

Functional Software, Inc. (dba Sentry.io)

Monitoring and Alerts

Google LLC (Google Cloud Platform)

Infrastructure Provider

Linear Orbit, Inc.

Project Management

Microsoft Corporation (Microsoft 365)

Productivity

MongoDB, Inc. (Atlas)

Database

Scale AI Germany GmbH

Segment.io, Inc.

Analytics

Shortcut Software Company (f/k/a Clubhouse Software, Inc.)

Project Management

Slack Technologies, Inc.

Messaging and Support

Smart Ecosystem, Inc.

Smart Ecosystem Philippines, Inc.

Snowflake Inc.

Analytics

Tableau Software, LLC (a Salesforce Company)

Analytics

TeleworkPH

Annotations and Labeling

Zendesk, Inc.

Customer Success Tools

Certifications the trust page names · FedRAMP · ISO 27001 · SOC 2 Type II

International transfer notice · United States

“International Transfer Information that we collect from you may be transferred to, stored, and processed by us, our affiliates, and other third parties in countries outside the EEA, the UK, and Switzerland including, but not limited to, the United States and other countries, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.”

scale.ai/legal/privacy · read 2026-10-10

The pages' own stamps: Last Updated 2024-08-07 · Last Updated 2024-07-01 · Last Updated 2021-08-25

The pages we watch

Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.

Model or system card

scale.com/guides/model-training-building

2026-10-15

Pricing

scale.ai/pricing

2026-10-11

Privacy policy

scale.ai/legal/privacy

2026-10-10

Sub-processor list

scale.ai/legal/subprocessors

2026-10-15

Terms of service

scale.ai/terms

2026-10-11

Trust and security

scale.ai/security

2026-10-10

Where we get nothing

What Scale AI does not publish where we can read it

Of the 6 public pages we watch for Scale AI, these give us nothing right now.

Data processing agreement

we have not found one published anywhere we looked

Before you conclude anything

This only means we couldn’t read it on a public page. Scale AI may share it in its agreement, a trust portal, or with any customer who asks.

So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”

What this page doesn’t tell you

No score.

Nothing here rates Scale AI. A short notice window is a contract term, not a criticism.

Public pages only.

Private notices and negotiated terms are invisible to us. Your agreement may say something different.

Wrong? Tell us.

Corrections are free, always. We reply within 2–3 business days.

How we read a page · The change log

Work at Scale AI? With an email at scale.ai you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.

Is Scale AI in your product? Hear the morning we read a change.

You get the lines that moved, in Scale AI’s own words, and the date any window closes. No card. Nothing to cancel.

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