Vendor record · about.gitlab.com

What GitLab promises about your data.

Where GitLab publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.

Where it publishes

GitLab lists its sub-processors at about.gitlab.com/privacy/subprocessors/#third-party-sub-processors. We last read it on October 15, 2026.

What has changed

We've recorded no change to its sub-processor list or data processing agreement between September 11, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.

Its window

We couldn't quote a notice window: we haven't found a data processing agreement from GitLab anywhere we've looked.

Window
—

no window we can quote yet

Sub-processors
59

sub-processors named

Pages
6

pages we watch

Copies
41

dated copies of all its pages, since August 31, 2026

GitLab DPA

We have not found a data processing agreement published by GitLab anywhere we looked. There is no sub-processor notice window we can quote.

Notice windows across every vendor we watch

GitLab sub-processors

GitLab publishes a sub-processor list at about.gitlab.com/privacy/subprocessors/#third-party-sub-processors; we last read it on October 15, 2026. It names 59 entries. The first 15, as the list prints them: Adaptavist; Adfinis; Amazon Web Services Inc.; Anthropic, PBC; Ascend Integrated Technology Solutions, Inc.; Black Diamond Development, LLC; cc cloud GmbH; ClickHouse, Inc.; Cloud Ace, Inc.; Cloudflare Inc.; Corewire GmbH; CPrime; CyberChange; Datamato Technologies Private Limited; Decagon AI, Inc.; and 44 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.

59 named · full table

Every public change we have recorded · Where vendors publish their lists

How long GitLab keeps your data

We hold no statement about data retention from GitLab's watched pages. The pages we watch: changelog about.gitlab.com/whats-new; pricing page about.gitlab.com/pricing; privacy policy about.gitlab.com/privacy; sub-processor list about.gitlab.com/privacy/subprocessors/#third-party-sub-processors; terms of service about.gitlab.com/terms; trust and security page about.gitlab.com/security. On training with customer data, GitLab's privacy policy (about.gitlab.com/privacy, in the copy read October 8, 2026) says: “However, we will not use your AI-inputs to train any language models without your instruction or prior consent.”

Training on customer data

“In addition, we may record and transcribe sales calls hosted on various videoconferencing technologies to enable our sales and support teams to share conversational insights, create training and presentations, and improve their internal processes. Other Content You Submit: We may also collect other content that you submit to our Services.”

about.gitlab.com/privacy · read 2026-10-08

Retention windows vendors publish · What vendors say about training

What the pages say

Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.

Sub-processors named · 59 · 3 name an AI provider we list

Adaptavist

Professional Services

United States, European Economic Area, Canada, Malaysia, and Australia

Adfinis

Professional Services

European Economic Area, North Africa, Middle East, and Australia

Amazon Web Services Inc.

Cloud Hosting and [AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/)

United States* **For GitLab Dedicated Customers the hosting location is your ch…

Anthropic, PBCAI · Anthropic

[AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/) and Customer Support

United States

Ascend Integrated Technology Solutions, Inc.

Professional Services

United States and Canada

Black Diamond Development, LLC

Professional Services

United States

cc cloud GmbH

Professional Services

Germany

ClickHouse, Inc.

Database Hosting

United States

Cloud Ace, Inc.

Professional Services

Japan

Cloudflare Inc.

Content Delivery Network

United States and European Union

Corewire GmbH

Professional Services

Germany

CPrime

Professional Services

United States

CyberChange

Middle East, Turkey, and Africa

Datamato Technologies Private Limited

Professional Services

India and United Arab Emirates

Decagon AI, Inc.

First-Line Customer Support Agent

United States

demicon GmbH

Professional Services

Germany, Austria, and Switzerland

DevOps Enabler & Co.

Professional Services

India

Devoteam SAS

Professional Services

France

DF Tech FZ-LLC

Professional Services

United Arab Emirates and Saudi Arabia

Eficode

Professional Services

United States, United Kingdom, and European Economic Area

Elasticsearch Inc.

Search Functionality and Application Logging and Debugging

United States

Fireworks.ai, Inc.AI · Fireworks AI

[AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/)

United States and European Union

Fivetran, Inc.

ELT Pipeline for Customer Support Ticketing

United States

GitLab BV

Support Services

Netherlands

GitLab Canada Corp.

Support Services

Canada

GitLab France SAS

Support Services

France

GitLab GK

Support Services

Japan

GitLab Iberia, S.L.

Support Services

Spain

GitLab India Pvt Ltd

Support Services

India

GitLab Ireland Ltd

Support Services

Ireland

GitLab IT BV

Support Services

Netherlands

GitLab Singapore Holding PTE Ltd

Support Services

Singapore

GitLab South Korea

Support Services

South Korea

GitLab UK Ltd

Support Services

United Kingdom

GitSimple, LLC

Professional Services

United States

Glean Technologies, Inc.

AI-Powered Knowledge Base for Support Services

United States

Google LLC

Cloud Hosting, Customer Support, and [AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/)

United States

HCS Company B.V.

European Economic Area

HiddenLayer, Inc.

Prompt Injection Security for [AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/)

United States

IntouchCX Disrupt Inc.

Outsourced Customer Support Business Processes

India

JSaunders Solutions, LLC d/b/a NextLink Labs

Professional Services

United States and Canada

Mailgun Technologies, Inc.

Transactional Email APIs

United States and European Union

N22 Technologies LLC

Middle East, Turkey, and Africa

Norwin Technologies LLC

Professional Services

United States, European Economic Area, Asia Pacific, India, and Mexico

OpenAI, LLCAI · OpenAI

[AI-Powered Product Features](https://docs.gitlab.com/user/gitlab_duo/)

United States

OTTRA Ltd

Professional Services

United Kingdom and European Economic Area

Par-Tec S.p.A

European Economic Area

ReleaseTEAM

Professional Services

United States and Canada

Sfeir S.A.

Professional Services

France, Belgium, and Luxembourg

Sirius Federal

Professional Services

United States

Snowflake Inc.

Data Warehouse and Analytics Services for Customer Support Ticketing

United States

SPK and Associates, LLC

Professional Services

United States

Successive Technologies

Professional Services

United States, Canada, Middle East, and Japan

ThunderSnow Industries Corporation

Professional Services

United States

Trend Solutions Co., Ltd.

Professional Services

Japan

VivaOps LLC

North America

X-RD Pty Ltd

Professional Services

Australia

Zendesk Inc.

Support Services Portal

United States

ZYYX Inc.

Professional Services

Japan

Certifications the trust page names · ISO 27001 · ISO 27017 · ISO 27018 · SOC 2 Type II

Laws the trust page names · GDPR

The pages' own stamps: Last updated 2026-04-23

The pages we watch

Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.

Changelog

about.gitlab.com/whats-new

2026-10-15

Pricing

about.gitlab.com/pricing

2026-10-15

Privacy policy

about.gitlab.com/privacy

2026-10-15

Terms of service

about.gitlab.com/terms

2026-10-15

Trust and security

about.gitlab.com/security

2026-10-15

Where we get nothing

What GitLab does not publish where we can read it

Of the 6 public pages we watch for GitLab, these give us nothing right now.

Data processing agreement

we have not found one published anywhere we looked

Before you conclude anything

This only means we couldn’t read it on a public page. GitLab may share it in its agreement, a trust portal, or with any customer who asks.

So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”

What this page doesn’t tell you

No score.

Nothing here rates GitLab. A short notice window is a contract term, not a criticism.

Public pages only.

Private notices and negotiated terms are invisible to us. Your agreement may say something different.

Wrong? Tell us.

Corrections are free, always. We reply within 2–3 business days.

How we read a page · The change log

Work at GitLab? With an email at about.gitlab.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.

Is GitLab in your product? Hear the morning we read a change.

You get the lines that moved, in GitLab’s own words, and the date any window closes. No card. Nothing to cancel.

Every vendor we watch · Redline, our free weekly email