Vendor record · decagon.ai

What Decagon promises about your data.

Where Decagon publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.

Where it publishes

Decagon lists its sub-processors at trust.decagon.ai/subprocessors. We last read it on October 14, 2026, and a later attempt returned HTTP 429.

What has changed

We've recorded no change to its sub-processor list or data processing agreement between September 11, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.

Its window

We couldn't quote a notice window: we haven't found a data processing agreement from Decagon anywhere we've looked.

Window
—

no window we can quote yet

Sub-processors
27

sub-processors named

Pages
2

pages we watch

Copies
9

dated copies of all its pages, since August 31, 2026

Decagon DPA

We have not found a data processing agreement published by Decagon anywhere we looked. There is no sub-processor notice window we can quote.

Notice windows across every vendor we watch

Decagon sub-processors

Decagon publishes a sub-processor list at trust.decagon.ai/subprocessors; we last read it on October 14, 2026, and a later attempt returned HTTP 429. It names 27 entries. The first 15, as the list prints them: Amazon Web Services; Anthropic PBC; Applied Compute, Inc; Azure; Baseten; Basis Theory, Inc.; Cartesia; Clerk; Clickhouse, Inc.; Cloudflare; Cognition AI; Cohere Inc.; CoreWeave; Databricks; ElevenLabs; and 12 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.

27 named · full table

Every public change we have recorded · Where vendors publish their lists

How long Decagon keeps your data

We hold no statement about data retention from Decagon's watched pages. The pages we watch: privacy policy decagon.ai/privacy; sub-processor list trust.decagon.ai/subprocessors.

Retention windows vendors publish · What vendors say about training

What the pages say

Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.

Sub-processors named · 27 · 9 name an AI provider we list

Amazon Web Services

Infrastructure Provider providing hosting services, storage and AI services

US, EU

Anthropic PBCAI · Anthropic

Large Language Model and AI services

US, EU

Applied Compute, Inc

Large Language Model Inference Service

US, EU

Azure

Infrastructure Provider providing hosting services and storage

US, EU

BasetenAI · Baseten

LLM Model Finetuning

US, EU

Basis Theory, Inc.

Provides a programmable tokenization vault and API platform that Decagon uses to support PCI DSS compliance

US

Cartesia

Text-to-speech AI services

US

Clerk

Authentication and SSO provider

US

Clickhouse, Inc.

Online analytics database for insights dashboard and analytics

US, Netherlands

Cloudflare

Network security, DDoS prevention, caching

US

Cognition AI

Autonomous AI engineering platform

US

Cohere Inc.AI · Cohere

Large Language Model and AI services

US

CoreWeave

Infrastructure Provider providing hosting services, storage and AI services

US, EU

Databricks

Large Language Model Inference Service

US, EU

ElevenLabsAI · ElevenLabs

Text-to-speech AI services

US, EU

FireworksAI · Fireworks AI

Cloud environment for hosting models

US

Google Cloud Platform

Infrastructure Provider providing hosting services, storage and AI services

US, EU

Hex

Platform for data science and analytics

US

Modal Labs, Inc.AI · Modal

LLM Model Finetuning

US, EU

OpenAIAI · OpenAI

Large language models and AI provider

US, EU

Redis

Distributed caching provider

US, EU

Soniox

Real-time speech-to-text, text-to-speech, and translation

US

Together Computer IncAI · Together AI

LLM Model Finetuning

US, EU

Twilio

Telecommunication infrastructure and call routing services

US, EU

Vercel

Infrastructure Provider providing hosting services and AI services

US, EU

WorkOS

Authentication and SSO provider

US

xAIAI · xAI

Large language model and AI inference services

US

The pages' own stamps: Effective 2025-05-06

The pages we watch

Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.

Privacy policy

decagon.ai/privacy

2026-10-15

Sub-processor list

trust.decagon.ai/subprocessors

2026-10-14

Where we get nothing

What Decagon does not publish where we can read it

Of the 2 public pages we watch for Decagon, these give us nothing right now.

Terms of service

the page at that URL is not that document

decagon.ai/terms

Trust and security

the page at that URL is not that document

decagon.ai/security

Data processing agreement

we have not found one published anywhere we looked

Before you conclude anything

This only means we couldn’t read it on a public page. Decagon may share it in its agreement, a trust portal, or with any customer who asks.

So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”

What this page doesn’t tell you

No score.

Nothing here rates Decagon. A short notice window is a contract term, not a criticism.

Public pages only.

Private notices and negotiated terms are invisible to us. Your agreement may say something different.

Wrong? Tell us.

Corrections are free, always. We reply within 2–3 business days.

How we read a page · The change log

Work at Decagon? With an email at decagon.ai you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.

Is Decagon in your product? Hear the morning we read a change.

You get the lines that moved, in Decagon’s own words, and the date any window closes. No card. Nothing to cancel.

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