Vendor record · useinsider.com
What Insider promises about your data.
Where Insider publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Insider lists its sub-processors at useinsider.com/legal/subprocessors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at useinsider.com/legal/dpa (read October 12, 2026) gives you 10 business days to object.
- Window
- 10
- Sub-processors
- 50
- Pages
- 4
- Copies
- 24
business days to object when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Insider DPA
Insider's data processing agreement gives 10 business days to object to a new sub-processor. Here is the clause, from our October 12, 2026 copy:
10
business days to object
“5.3 Objection Right for New Sub-processors. Customer may object to Insider One’s use of a new Sub-processor by notifying Insider One promptly in writing within ten (10) business days after receipt of Insider One’s notice in accordance with Schedule 2.”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Insider published it.
useinsider.com/legal/dpa · read 2026-10-12 · fingerprint 3d2f6cab7481442d…
Insider sub-processors
Insider publishes a sub-processor list at useinsider.com/legal/subprocessors; we last read it on October 15, 2026. It names 50 entries. The first 15, as the list prints them: 1.x; Agreement; Amazon Web Services, Inc. (AWS); Anthropic, PBC.; Applies to; Bluecore Inc; CÔNG TY TRÁCH NHIỆM HỮU HẠN CÔNG NGHỆ VIHAT; ClickHouse, Inc.; Cloudflare, Inc.; Customer; DPA; EEA / UK only; Eialerta Informática LTDA (EYOU); Google Cloud EMEA Limited; Huawei Telekomünikasyon Dış Ticaret Ltd. Şti. (Huawei Cloud); and 35 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
50 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Insider keeps your data
Insider's data processing agreement (useinsider.com/legal/dpa, in the copy read October 12, 2026) says: “Following termination or expiration of the Services, Insider One shall securely overwrite or delete Customer Data within 180 days following any such termination, in accordance with the Agreement, applicable laws and the Documentation. - Reliability and Backup All networking components, SSL accelerators, load balancers, Web servers and application servers are configured in a redundant configu…”
Training on customer data
“The Customer therefore agrees to exercise independent judgement, oversight, and due diligence before using, relying on, or distributing any AI Output. 10.2 No AI Training on Customer Data. Insider One shall not use any Customer Data—including prompts, inputs, AI Outputs, or other Personal Data—for the purpose of training, fine‑tuning, or otherwise developing or improving any artificial‑intell…”
useinsider.com/legal/dpa · read 2026-10-12
Training on customer data
“No use of customer data for model training. | USA | Stripo Inc. | 3524 Silverside RD STE 35B, City of Wilmington, DE 19810, USA | Embedded white-label email editor and template library, enabling Customer users to compose, edit and store email content, templates and reusable modules within the Insider One platform. | USA and/or EU, depending on service configuration and the applicable deployment r…”
useinsider.com/legal/subprocessors · read 2026-10-08
Training on customer data
“Cookie | Duration | Description | _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. | bscookie | 11 months | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. | c | 6 months 2 days | Rubicon Project sets this cookie to control the synchroni…”
useinsider.com/legal/dpa · read 2026-10-12
Training on customer data
“Cookie | Duration | Description | _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. | bscookie | 11 months | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. | c | 6 months 2 days | Rubicon Project sets this cookie to control the synchroni…”
useinsider.com/privacy · read 2026-10-11
Training on customer data
“Cookie | Duration | Description | _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. | bscookie | 11 months | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. | c | 6 months 2 days | Rubicon Project sets this cookie to control the synchroni…”
useinsider.com/terms · read 2026-10-11
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 50 · 1 name an AI provider we list
1.x
Released
2026-03-10
Agreement
The master subscription agreement, order form or terms of service under which Insider One provides the Insider One Services to the Customer.
Amazon Web Services, Inc. (AWS)
Cloud infrastructure used to host and operate the Insider One platform. Customer & Customer End User Data will be stored and processed on AWS infrastructure as…
410 Terry Avenue North, Seattle, WA 98109-5210, United States
Anthropic, PBC.AI · Anthropic
548 Market St. PMB 90375, San Francisco, CA 94104
USA
Applies to
All Insider One Services provided under an Agreement and the applicable DPA.
Bluecore Inc
Customer success and commercial support for North American Customers.
1209 North Orange Street, City of Wilmington, County of New Castle, Delaware 19…
CÔNG TY TRÁCH NHIỆM HỮU HẠN CÔNG NGHỆ VIHAT
140-142 Đường số 2, Khu nhà ở Vạn Phúc 1, Phường Hiệp Bình, Thành phố Hồ Chí Minh, Việt Nam
Vietnam
ClickHouse, Inc.
Managed cloud database services (for Unified Customer Database – UCD product)
c/o Goodwin Procter LLP, 601 Marshall Street, Redwood City, CA 94063, United St…
Cloudflare, Inc.
Optimised content delivery network provider
101 Townsend Street, San Francisco, CA 94107, United States
Customer
The legal entity that has entered into the Agreement with Insider One and on whose behalf Personal Data is processed.
DPA
The Data Processing Agreement entered into between Insider and the Customer, forming part of the Agreement.
EEA / UK only
Indicates whether the relevant Sub-processor’s processing of Personal Data, inc…
Eialerta Informática LTDA (EYOU)
SMS / MMS delivery provider for LATAM Customers
Av. Brigadeiro Faria Lima 3144, 3º andar, sala 32, Jardim Paulistano, São Paulo…
Google Cloud EMEA Limited
Cloud infrastructure and related Google Cloud services used to operate and support certain Insider One services and features. Where the relevant Google Cloud-b…
70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland
Huawei Telekomünikasyon Dış Ticaret Ltd. Şti. (Huawei Cloud)
Saray Mah. Ahmet Tevfik İleri Cad. Onur Ofis Park İş Merkezi A1 Blok No: 10 B/1, Ümraniye, 34768 Istanbul, Türkiye
Hyperlocal Pty Ltd (Tall Bob)
Street address to be confirmed – VIC 3181, Australia (ABN 65 152 948 377)
Infobip Ltd
SMS / MMS delivery provider globally
181 Queen Victoria Street, London, EC4V 4EG, United Kingdom
ins-current-currency
never
Insider AU Pty Ltd
Level 8, 1 O’Connell Street, Sydney, NSW, Australia
Insider Benelux B.V.
Customer success and commercial operations for Benelux Customers.
Eerste Weteringplantsoen 8, 1017 SK Amsterdam, the Netherlands
Insider Brasil Licenciamento e Serviços de Software LTDA
Customer success and commercial operations for Brazilian Customers.
Rua Doutor Rubens Gomes Bueno 691, Suite 151, Condomínio 17007, Edifício Sigma,…
Insider Chile SpA
Customer success and commercial operations for Chilean Customers.
Calle Miraflores 222, Bloque P28, Depto. 2801, Comuna de Santiago, Santiago, Ch…
Insider Cross-Channel Marketing Technologies GmbH
Theodor-Stern-Kai 1, 60596 Frankfurt am Main, Germany
Insider Digital, S.A. de C.V.
Customer success and commercial operations for Mexican Customers.
Av. Paseo de la Reforma 295, Piso 10, Oficina 1903, Col. Cuauhtémoc, 06500 Ciud…
Insider Digital Sdn. Bhd.
Customer success and commercial operations for Malaysian Customers.
Level 7, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malays…
Insider HK Limited
Unit 304-7, 3/F, Laford Centre, 838 Lai Chi Kok Road, Cheung Sha Wan, Kowloon, …
Insider Japan K.K.
Customer success and commercial operations for Japanese Customers.
Tunnel Tokyo, Osaki Garden Tower 9F, 1-1-1 Nishishinagawa, Shinagawa City, Toky…
Insider One Group Companies (Affiliate)
Any entity that directly or indirectly controls, is controlled by, or is under common control with Insider One.
Insider Polska Sp. z.o.o.
ul. Prosta 20, WeWork, 00-850 Warszawa, Poland
Insider Pte. Ltd.
10 Anson Road, #16-04, International Plaza, Singapore 079903
Insider Pte Ltd – Korea Branch
Customer success and commercial operations for Korean Customers.
Changgang Building 8F, 11-5 Namdaemun-ro 7-gil, Jung-gu, Seoul, Republic of Kor…
Insider Pte Ltd – Taiwan Branch
Customer success and commercial operations for Taiwanese Customers.
20F., No. 206, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City 110, Taiwan
Insider Services Colombia S.A.S
Customer success and commercial operations for Colombian Customers.
Ak 7 No. 116-50, Of. 03-146, Bogotá D.C., Colombia
Insider Services UK Limited
C/O SRM, 59 Terrington Hill, Marlow, SL7 2RE, United Kingdom
Insider Services US LLC
Customer success and commercial support for North American Customers.
2513 Shallowford Road, Suite 200, Marietta, GA 30066, USA
Insider Vietnam Company Ltd.
Customer success and commercial operations for Vietnamese Customers.
Floor 7, No. 105 Cô Giang Street, Cầu Ông Lãnh Ward, Ho Chi Minh City, Vietnam
JumpCloud Inc.
Cloud-based security software (identity and device management)
361 Centennial Parkway, Suite 300, Louisville, CO 80027, United States
Known Pty Ltd (Kudosity)
SMS / MMS delivery provider for APAC Customers
Suite 2, Level 10, 60 Carrington Street, Sydney NSW 2000, Australia
Meta Platforms Ireland Limited
WhatsApp message delivery provider
Merrion Road, Dublin 4, D04 X2K5, Ireland
Microsoft Ireland Operations Limited
Cloud infrastructure and related Microsoft Azure services used to support certain Insider One services and technical operations. Where applicable, Customer & C…
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P…
MindBehind Bilgi Teknolojileri A.Ş.
Sultan Selim Mah. Libadiye Sk. No: 3/1, Kağıthane, 34415 Istanbul, Türkiye
Personal Data
Any information relating to an identified or identifiable natural person, as defined under applicable Data Protection Laws.
Prismatic Software, Inc.
iPaaS (integration platform as a service) provider
5013 S Louise Avenue #122, Sioux Falls, SD 57108, United States
PT Insider Digital Indonesia
Customer success and commercial operations for Indonesian Customers.
Noble House, 29th Floor, Jl. Prof. Dr. Satrio Kav. 3, Kuningan Timur, Setiabudi…
Secure-YEC
past
Sinch Sweden AB
SMS / MMS delivery provider globally
Lindhagensgatan 112, 112 51 Stockholm, Sweden
Sosyo Plus Bilgi Bilişim Teknolojileri Danışmanlık Hizmetleri Ticaret A.Ş. – France Branch
Customer success and commercial operations for French Customers.
18 Rue Pasquier, 75008 Paris, France
Stripo Inc.
Embedded white-label email editor and template library, enabling Customer users to compose, edit and store email content, templates and reusable modules within…
3524 Silverside RD STE 35B, City of Wilmington, DE 19810, USA
Term
Meaning
Twilio Inc.
SMS / MMS delivery provider globally
375 Beale Street, Suite 300, San Francisco, CA 94105, United States
Data location · European Union
“Security policy development, maintenance, and issuance is the responsibility of the Insider One Security Team. Insider One Infrastructure Insider One hosts the Insider One Services with Amazon Web Services, Customer Data is hosted by default in the AWS EU-West-1 region (Ireland).”
useinsider.com/legal/dpa · read 2026-10-12
The pages' own stamps: Last Updated 2026-10 · version 2026-08-12
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Insider does not publish where we can read it
Of the 4 public pages we watch for Insider, these give us nothing right now.
Changelog
the page at that URL is not that document
useinsider.com/whats-newTrust and security
the page at that URL is not that document
useinsider.com/securityBefore you conclude anything
This only means we couldn’t read it on a public page. Insider may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Insider. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Insider? With an email at useinsider.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Insider in your product? Hear the morning we read a change.
You get the lines that moved, in Insider’s own words, and the date any window closes. No card. Nothing to cancel.