Vendor record · lucidworks.com
What Lucidworks promises about your data.
Where Lucidworks publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Lucidworks lists its sub-processors at lucidworks.com/legal/sub-processors. We last read it on October 14, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at lucidworks.com/legal/dpa (read October 1, 2026) gives you 30 days to object.
- Window
- 30
- Sub-processors
- 15
- Pages
- 4
- Copies
- 25
days to object when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Lucidworks DPA
Lucidworks's data processing agreement gives 30 days to object to a new sub-processor. Here is the clause, from our October 1, 2026 copy:
30
days to object
“We will give you the opportunity to object to the engagement of new Subprocessors on reasonable grounds relating to the protection of Personal Data within 30 days of notifying you.”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Lucidworks published it.
lucidworks.com/legal/dpa · read 2026-10-01 · fingerprint 440c7a216735d6ff…
How it says it sends notice
“You may subscribe to receive notifications by email if we add or replace any Subprocessors by subscribing to Lucidworks Trust Center updates: https://trust.lucidworks.com/.”
lucidworks.com/legal/dpa · read 2026-10-01
Lucidworks sub-processors
Lucidworks publishes a sub-processor list at lucidworks.com/legal/sub-processors; we last read it on October 14, 2026. It names 15 entries. The entries, as the list prints them: Amazon Web Services; Datadog; Foresight Software; Gong; Google Cloud Platform; Google Workspace; LaunchDarkly; Okta; Salesforce; SendSafely; Slack; Timescale; Vespa Cloud; Zendesk; Zoom. The same list is in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
15 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Lucidworks keeps your data
We hold no statement about data retention from Lucidworks's watched pages. The pages we watch: changelog lucidworks.com/changelog; data processing agreement lucidworks.com/legal/dpa; pricing page lucidworks.com/pricing; sub-processor list lucidworks.com/legal/sub-processors.
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 15
Amazon Web Services
Lucidworks Search (previously Managed Fusion)
United States
Datadog
Lucidworks Search (previously Managed Fusion) Lucidworks AI Lucidworks Studios
United States
Foresight Software
Business Operations
United States
Gong
Business Operations
United States
Google Cloud Platform
Lucidworks Search (previously Managed Fusion)
United States
Google Workspace
Business Operations
United States
LaunchDarkly
Lucidworks AI Lucidworks Studios
United States
Okta
Lucidworks AI Lucidworks Studios
United States
Salesforce
Business Operations
United States
SendSafely
Business Operations
United States
Slack
Business Operations
United States
Timescale
Lucidworks AI Lucidworks Studios
United States
Vespa Cloud
Lucidworks AI Lucidworks Studios
Norway
Zendesk
Business Operations
United States
Zoom
Business Operations
United States
International transfer notice · United States
“Data Transfers** You acknowledge and agree that we may access and Process Personal Data on a global basis as necessary to provide the Service in accordance with the Agreement, and in particular that Personal Data may be transferred to and Processed by Lucidworks in the United States and to other jurisdictions where Lucidworks Affiliates and Subprocessors have operations.”
lucidworks.com/legal/dpa · read 2026-10-01
The pages' own stamps: last updated 2026-03-06 · last updated 2025-04-21
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Lucidworks does not publish where we can read it
Of the 4 public pages we watch for Lucidworks, these give us nothing right now.
Model or system card
the page at that URL is not that document
lucidworks.com/docs/modelsPrivacy policy
the page is behind a sign-in or a bot wall, so we cannot read it from outside
lucidworks.com/privacyPrivacy policy
the page is behind a sign-in or a bot wall, so we cannot read it from outside
lucidworks.com/privacy-policyTerms of service
the page at that URL is not that document
lucidworks.com/termsTrust and security
the page at that URL is not that document
lucidworks.com/trustBefore you conclude anything
This only means we couldn’t read it on a public page. Lucidworks may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Lucidworks. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Lucidworks? With an email at lucidworks.com you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Lucidworks in your product? Hear the morning we read a change.
You get the lines that moved, in Lucidworks’s own words, and the date any window closes. No card. Nothing to cancel.