Vendor record · outreach.io
What Outreach promises about your data.
Where Outreach publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Outreach lists its sub-processors at outreach.io/sub-processors. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
We couldn't quote a notice window: we haven't found a data processing agreement from Outreach anywhere we've looked.
- Window
- —
- Sub-processors
- 28
- Pages
- 5
- Copies
- 8
no window we can quote yet
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Outreach DPA
We have not found a data processing agreement published by Outreach anywhere we looked. There is no sub-processor notice window we can quote.
Outreach sub-processors
Outreach publishes a sub-processor list at outreach.io/sub-processors; we last read it on October 15, 2026. It names 28 entries. The first 15, as the list prints them: Amazon Web Services; Amplitude, Inc.; Anthropic, PBC; Atlassian; ClickHouse, Inc.; Data Dog; Databricks Inc.; dbt Labs, Inc.; Freshworks; Google Cloud Platform; Google Workspace by Google LLC; Heartex, Inc.; Knock Labs, Inc.; Launchdarkly; Microsoft Azure; and 13 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
28 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Outreach keeps your data
We hold no statement about data retention from Outreach's watched pages. The pages we watch: pricing page outreach.io/pricing; privacy policy outreach.io/legal/privacy; sub-processor list outreach.io/sub-processors; terms of service outreach.io/terms; trust and security page outreach.io/trust. On training with customer data, Outreach's privacy policy (outreach.io/legal/privacy, in the copy read August 31, 2026) says: “Google Workspace Data is not used to develop, improve, or train AI and/or ML models. #### Security Outreach builds our products and services with strong security features to protect the information of our customers, prospects, and users.”
Training on customer data
“Nothing in the Agreement will restrict Outreach from collecting, using and analyzing general information and data from its customers (including you) in an aggregated manner for purposes of improving and enhancing the quality and nature of the Services, or to market or publish general information and statistics, provided that Outreach does not specifically identify you or disclose publicly any per…”
outreach.io/terms · read 2026-08-31
Training on customer data
“We use this information to provide our Services, ensure the security of our Services, help improve our Services and promote our Services to you.”
outreach.io/legal/privacy · read 2026-08-31
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 28 · 2 name an AI provider we list
Amazon Web Services
Infrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products.
United States & Ireland · 2019-02-05
Amplitude, Inc.
New User/Customer Platform Experience
United States · 2020-12-10
Anthropic, PBCAI · Anthropic
Outreach Platform LLM Provider
United States · 2026-03-31
Atlassian
Project management and product related documentation
Australia (US based storage) · 2022-04-22
ClickHouse, Inc.
Infrastructure Monitoring and Logging
United States · 2026-07-13
Data Dog
Infrastructure monitoring
United States · 2022-04-22
Databricks Inc.
Infrastructure and primary hosting provider for Outreach ML/AI models.
United States · 2019-03-15
dbt Labs, Inc.
Product analytics and testing
United States · 2025-11-06
Freshworks
Customer support ticketing system
United States · 2025-11-24
Google Cloud Platform
Infrastructure, data storage, artificial intelligence, and enrichment services
United States & Belgium · 2021-08-31
Google Workspace by Google LLC
Productivity and Collaboration Tools
United States · 2026-07-13
Heartex, Inc.
Data Indexing for Annotation Data For ML and AI
United States · 2023-03-09
Knock Labs, Inc.
Communication notification service and email communications
United States · 2024-07-16
Launchdarkly
Product testing
United States · 2021-05-14
Microsoft Azure
Infrastructure and artificial intelligence to provide new products and services to customers
United States, Ireland & Netherlands · 2020-03-09
Microsoft Enterprise Services
Productivity and Collaboration Tools
United States · 2024-07-16
OpenAI OpCo, LLCAI · OpenAI
Outreach Platform LLM Provider
United States · 2026-03-31
Raintank, Inc. (d/b/a Grafana Labs)
Infrastructure Monitoring and Logging
United States · 2026-07-13
SendGrid
Email communications
United States · 2021-05-14
Sigma Computing, Inc.
Business Analytics and Reporting
United States · 2026-07-13
SingleStore
Data indexing
United States & Belgium · 2022-04-22
Slack
Internal communication tool
United States · 2022-04-22
Snowflake, Inc.
Data warehouse and business analytics
United States · 2019-03-15
Tableau - subsidiary of Salesforce
Visual Reporting Platform
United States · 2024-01-19
Telus International Services Limited
Staff augmentation services for Outreach Technical Support Delivery functions.
Philippines · 2026-03-31
Twilio, Inc.
Voice provider and other communication services, including call recording storage for Outreach Voice product
United States · 2019-02-05
VL Consulting DWC LLC DBA Value Labs
Staff augmentation services for Outreach Engineering Product Development functions.
India · 2026-03-31
Yext Inc.
Customer Service Automation
United States · 2023-05-08
Certifications the trust page names · ISO 27001 · ISO 27701 · ISO 42001 · SOC 2 Type II
Laws the trust page names · GDPR · HIPAA
The pages' own stamps: Last Modified 2026-07-13 · Last modified 2026-08-21 · Last updated 2024-04-12 · Updated 2024-07-16
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Outreach does not publish where we can read it
Of the 5 public pages we watch for Outreach, these give us nothing right now.
Data processing agreement
we have not found one published anywhere we looked
Before you conclude anything
This only means we couldn’t read it on a public page. Outreach may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Outreach. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Outreach? With an email at outreach.io you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Outreach in your product? Hear the morning we read a change.
You get the lines that moved, in Outreach’s own words, and the date any window closes. No card. Nothing to cancel.