Vendor record · pinecone.io
What Pinecone promises about your data.
Where Pinecone publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
Pinecone lists its sub-processors at www.pinecone.io/subprocessors/. We last read it on October 15, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at pinecone.io/dpa (read October 13, 2026) gives you 15 days to object.
- Window
- 15
- Sub-processors
- 7
- Pages
- 5
- Copies
- 41
days to object when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
Pinecone DPA
Pinecone's data processing agreement gives 15 days to object to a new sub-processor. Here is the clause, from our October 13, 2026 copy:
15
days to object
“Customer may object to Pinecone’s appointment of a new Subprocessor on reasonable data protection grounds by notifying Pinecone in writing at [email address on the vendor's page] within 15 days of an Update Notice (an “Objection Notice”).”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Pinecone published it.
pinecone.io/dpa · read 2026-10-13 · fingerprint 2da88afef9b6cfc7…
How it says it sends notice
“The Subprocessor List includes, or links to, a mechanism to subscribe for notifications of new Subprocessors (each, an “Update Notice”).”
pinecone.io/dpa · read 2026-10-13
Pinecone sub-processors
Pinecone publishes a sub-processor list at www.pinecone.io/subprocessors/; we last read it on October 15, 2026. It names 7 entries. The entries, as the list prints them: Confluent; Google; Pinecone Systems Ltd.; Pinecone Systems UK Ltd.; Pylon; Salesforce; Twilio. The same list is in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
7 named · full table
Every public change we have recorded · Where vendors publish their lists
How long Pinecone keeps your data
We hold no statement about data retention from Pinecone's watched pages. The pages we watch: data processing agreement pinecone.io/dpa; pricing page pinecone.io/pricing; privacy policy pinecone.io/privacy; sub-processor list www.pinecone.io/subprocessors/; terms of service pinecone.io/terms. On training with customer data, Pinecone's privacy policy (pinecone.io/privacy, in the copy read October 13, 2026) says: “We may use and share such anonymous, aggregated or de-identified data for any purpose we deem appropriate, such as to maintain and improve the Website. To send you marketing and promotional communications. We may send you Pinecone-related marketing and promotional communications about the products or services that we offer.”
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 7 · 2 name an AI provider we list
Confluent
Event Streaming
California, USA
Cloud infrastructure and hosted services
USA and customer-selected cloud regions
Pinecone Systems Ltd.AI · Pinecone
Operating affiliate
Israel
Pinecone Systems UK Ltd.AI · Pinecone
Operating affiliate
United Kingdom
Pylon
Customer service and technical support
California, USA
Salesforce
Customer service and technical support
California, USA
Twilio
Customer notifications
USA
International transfer notice · United States
“Any information that we collect (including your personal information) is stored and processed in various jurisdictions around the world (including in the United States), for the purposes detailed in this Privacy Policy.”
pinecone.io/privacy · read 2026-10-13
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
Where we get nothing
What Pinecone does not publish where we can read it
Of the 5 public pages we watch for Pinecone, these give us nothing right now.
Model or system card
the page at that URL is not that document
pinecone.io/docs/modelsTrust and security
the page at that URL is not that document
pinecone.io/securityBefore you conclude anything
This only means we couldn’t read it on a public page. Pinecone may share it in its agreement, a trust portal, or with any customer who asks.
So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”
What this page doesn’t tell you
No score.
Nothing here rates Pinecone. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
Work at Pinecone? With an email at pinecone.io you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.
Is Pinecone in your product? Hear the morning we read a change.
You get the lines that moved, in Pinecone’s own words, and the date any window closes. No card. Nothing to cancel.