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Customer Experience AI

41 tools

AI-powered customer support, conversational AI, and customer success platforms

All Customer Experience AI Tools

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Agentverse™ logo

Agentverse™

hexaware.com/platforms/agentverse/

Hexaware's enterprise AI agent platform orchestrates 560+ ready-to-use agents for automation and business impact.

PublicCarlyle
AI agentsenterprise AIautomationorchestration
Enterprise3 certs
AICamp logo

AICamp

aicamp.so

Secure, collaborative AI platform for building agents, chatting with multiple models, and leveraging company data.

AI agentsLLMscollaborationsecure AI
Freemium3 certs
Akita AI logo

Akita AI

akitaapp.com/ai

AI-powered customer success

Funded$X Million
customer successaimachine learningpredictive analytics
Paid2 certs
Catalyst AI logo

Catalyst AI

catalyst.io/ai

AI for customer success

Funded$10MInvestor1Investor2
customer successaimachine learningpredictive analytics
Enterprise2 certs
ChatGPT Enterprise logo

ChatGPT Enterprise

chatgpt.com/business/enterprise/

Frontier AI built for enterprise with advanced security and privacy.

Generative AILarge Language ModelAI AssistantEnterprise AI
Enterprise4 certs
ChatSonic logo

ChatSonic

chatsonic.io

An AI chat platform powered by multiple LLMs, offering real-time answers, creative assistance, and automated customer support for businesses.

AI chatbotcontent generationcustomer supportnatural language processing
Subscription3 certs
Chattermill logo

Chattermill

chattermill.com

AI-native unstructured feedback analytics.

Voice of CustomerFeedback AnalyticsVoiceCustomer
Paid
ChurnZero AI logo

ChurnZero AI

churnzero.com/ai

Predict and prevent customer churn

Funded
customer successchurn predictionai-poweredcloud-based
Paid2 certs
Claude 3 logo

Claude 3

claude.ai/

Anthropic's advanced AI assistant for enterprise-grade problem solving, data analysis, and content creation.

ai assistantlarge language modelgenerative aienterprise ai
Usage-based6 certs
ClientSuccess AI logo

ClientSuccess AI

clientsuccess.com/ai

AI-powered customer success platform

Funded$25MMercato PartnersSorenson Capital
customer successartificial intelligencepredictive analyticscustomer engagement
Paid2 certs
Cresta logo

Cresta

cresta.com

Real-time agent assist for Fortune 500 contact centers.

Contact CenterVoice AIAIVoice
Paid
Custify AI logo

Custify AI

custify.com/ai

AI-powered customer success platform

Funded
customer successAImachine learningchurn reduction
Paid2 certs
Decagon logo

Decagon

decagon.ai

Enterprise AI with Agent Operating Procedures.

AI Customer SupportHelpdeskAICustomer
Paid
dmwithme logo

dmwithme

dmwithme.com

AI companion for virtual relationships and personalized interactions.

Bootstrapped
ai companionvirtual girlfriendvirtual boyfriendai chatbot
Free
EliseAI logo

EliseAI

eliseai.com

Automation AI that helps housing and healthcare organizations streamline communications and improve operational efficiency.

conversational-aiproperty-managementhealthcare-aiautomation
Enterprise2 certs
Enterpret logo

Enterpret

www.enterpret.com

Customer feedback intelligence with adaptive taxonomies.

Voice of CustomerFeedback AnalyticsVoiceCustomer
Paid
Fini logo

Fini

www.usefini.com

Stack-agnostic AI with per-resolution pricing and Zero Pay guarantee.

AI Customer SupportHelpdeskAICustomer
Paid
Gainsight AI logo

Gainsight AI

gainsight.com/ai

AI for customer success

Public
customer successartificial intelligencepredictive analyticsautomation
Enterprise3 certs
GaliChat logo

GaliChat

www.galichat.com

AI Agents that Grow Your Business by providing 24/7 customer support and lead generation.

AI agentscustomer supportlead generationno-code
Freemium1 cert
Gorgias logo

Gorgias

www.gorgias.com

Ecommerce-native AI customer support for Shopify.

AI Customer SupportHelpdeskAICustomer
Paid
Jarvis Chat logo

Jarvis Chat

ascendingdc.com/jarvis-ai/jarvis-chat/

Enterprise AI chat interface with built-in security, compliance, and monitoring for governed AI adoption.

AI ChatLLM IntegrationData PrivacyAccess Control
Enterprise
Lexii logo

Lexii

lexii.io

Lexii is an AI-powered web agent that answers customer inquiries instantly, 24/7, and is GDPR-compliant.

Bootstrapped
customer serviceai agentchatbotgdpr compliant
Subscription1 cert
Lorikeet logo

Lorikeet

www.lorikeetcx.ai

AI for regulated industries with audit trails.

AI Customer SupportHelpdeskAICustomer
Paid
Natero AI logo

Natero AI

natero.com/ai

AI-powered customer success

Acquired
customer successartificial intelligencemachine learningpredictive analytics
Enterprise2 certs
NVIDIA Riva logo

NVIDIA Riva

developer.nvidia.com/riva

AI-powered voice assistants

PublicNVDA
voice-aiconversational-ainatural-language-processingspeech-recognition
Enterprise3 certs
Observe.AI logo

Observe.AI

www.observe.ai

Conversation intelligence for QA and agent coaching.

Contact CenterVoice AIAIVoice
Paid
OpenAgents logo

OpenAgents

openagents.org/

An open-source framework for building and orchestrating collaborative AI agent networks at scale.

Bootstrapped
AI agentsagent networksopen-sourcecollaboration
Free
OpenAGI logo

OpenAGI

openagi.aiplanet.com/

An open-source platform for developing autonomous human-like AI agents for enterprises.

ai agentsagi platformopen-source aiautonomous systems
Free
Planhat AI logo

Planhat AI

planhat.com/ai

AI-powered customer success

Funded
customer successartificial intelligencepredictive analyticspersonalization
Paid2 certs
Press Ganey Forsta logo

Press Ganey Forsta

www.pressganey.com

Consolidated enterprise XM platform.

Voice of CustomerFeedback AnalyticsVoiceCustomer
Paid
Replicant logo

Replicant

www.replicant.com

Contact Center Autopilot for complex support automation.

Contact CenterVoice AIAIVoice
Paid
Salesmachine AI logo

Salesmachine AI

salesmachine.io/ai

AI-powered customer success

Funded
customer successaimachine learningchurn prediction
Paid2 certs
Sentisum logo

Sentisum

www.sentisum.com

Support-focused conversation analytics.

Voice of CustomerFeedback AnalyticsVoiceCustomer
Paid
Smallest AI logo

Smallest AI

smallest.ai

Smallest AI provides compact, powerful voice AI models and agents for efficient enterprise operations.

Voice AISpeech-to-TextText-to-SpeechAI Agents
Subscription4 certs
Strikedeck AI logo

Strikedeck AI

strikedeck.com/ai

AI-powered customer success

Funded
customer successartificial intelligencemachine learningpredictive analytics
Enterprise2 certs
Thematic logo

Thematic

getthematic.com

AI text analytics for customer feedback themes.

Voice of CustomerFeedback AnalyticsVoiceCustomer
Paid
Tiledesk logo

Tiledesk

tiledesk.com

Open-source, no-code platform to build AI chatbots and connect live agents, automating conversations and boosting customer support.

AI chatbotslive chatcustomer supportautomation
Freemium1 cert
Totango AI logo

Totango AI

totango.com/ai

AI-powered customer success

Funded$100MPitango Venture CapitalBessemer Venture Partners
customer successartificial intelligencemachine learninganalytics
Paid2 certs
Typhoon logo

Typhoon

opentyphoon.ai

Open-source large language models and multimodal AI optimized for the Thai language and enterprise applications.

Bootstrapped
open-source AIThai language AImultimodal AILLMs
Free
Vicuna-13B logo

Vicuna-13B

lmsys.org/blog/2023-03-30-vicuna/

An open-source large language model for research and custom enterprise chatbot development.

Bootstrapped
open-sourcechatbotlarge-language-modelLLM
Free
Vitally AI logo

Vitally AI

vitally.io/ai

AI-powered customer success

Funded$X MillionUnknown
customer successaimachine learningpredictive analytics
Paid2 certs

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