Question 1

What is AI21 Labs used for?

Accepted Answer

AI21 Labs is enterprise-grade NLP platform delivering scalable, compliant large language models. It is commonly used for automated customer support with conversational ai, content generation and summarization, enterprise search and knowledge management, and document understanding and processing.

Question 2

Is AI21 Labs free, and how is it priced?

Accepted Answer

AI21 Labs uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

Question 3

What compliance certifications does AI21 Labs have?

Accepted Answer

AI21 Labs lists SOC 2 and GDPR compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.

Question 4

How can AI21 Labs be deployed?

Accepted Answer

AI21 Labs supports Cloud and Hybrid deployment. It is delivered as a cloud-hosted service.

Question 5

What does AI21 Labs integrate with?

Accepted Answer

AI21 Labs documents 8 integrations, including Microsoft Azure, AWS, Google Cloud, Slack, Salesforce, and Zapier.

Question 6

When was AI21 Labs founded?

Accepted Answer

AI21 Labs was founded in 2017 and has raised $70M+ in funding.

Question 7

Is AI21 Labs enterprise-ready?

Accepted Answer

Based on cataloged data, AI21 Labs has an Enterprise Readiness score of 71/100 (Strong tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.