About
Aisera delivers conversational AI for enterprise service management, automating ticket resolution, knowledge discovery, and employee support across IT, HR, and customer service functions. Its AIOps capabilities reduce mean time to resolution by correlating incidents across enterprise systems.
Enterprise Readiness
from cataloged data4 certifications: SOC 2, ISO 27001, HIPAA, GDPR
Flexible deployment: Cloud, Hybrid
5 documented integrations
1 published case study
Founded 2017 · Series D
Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.
Enterprise Use Cases
Integrations
Compliance & Certifications
In Production At1 case study
How Aisera compares
| Tool | Readiness | Pricing | Deployment | Compliance | Integrations |
|---|---|---|---|---|---|
| Aisera | 81 · Leader | Paid | Cloud, Hybrid | SOC 2, ISO 27001, HIPAA, GDPR | 5 |
| Microsoft 365 Copilot | 76 · Strong | Paid | Cloud | SOC 2, GDPR, HIPAA, ISO 27001, FedRAMP | 5 |
| Microsoft Copilot Studio | 76 · Strong | Paid | Cloud | SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR | 5 |
| Verint AI | 85 · Leader | Enterprise | Cloud, On-Premise, Hybrid | SOC 2, HIPAA, GDPR, ISO 27001 | 8 |
Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.
Frequently Asked Questions
What is Aisera used for?
Aisera is aI-powered service management for IT, HR, and customer support. It is commonly used for it service desk, hr self-service, customer support, and knowledge management.
Is Aisera free, and how is it priced?
Aisera is a paid product. Pricing is set by the vendor — check the official site for current plans.
What compliance certifications does Aisera have?
Aisera lists SOC 2, ISO 27001, HIPAA, and GDPR compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.
How can Aisera be deployed?
Aisera supports Cloud and Hybrid deployment. It is delivered as a cloud-hosted service.
What does Aisera integrate with?
Aisera documents 5 integrations, including ServiceNow, Jira, Workday, Salesforce, and Microsoft Teams.
When was Aisera founded?
Aisera was founded in 2017 and has raised $90M in funding.
Is Aisera enterprise-ready?
Based on cataloged data, Aisera has an Enterprise Readiness score of 81/100 (Leader tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.
Quick Facts
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