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Medallia Employee Experience

An educational resource defining employee experience concepts and measurement approaches.

Publicly Traded

employee engagementtalent managementfeedback analyticshr integration

About

This page is an educational resource, not a product description. The vendor provides definitions and explanations of employee experience (EX) concepts. The page defines employee experience as a measure of how employees feel across their entire journey with an employer, from application to exit. It distinguishes employee experience from employee engagement, explaining that engagement results from experience. The vendor describes methods for capturing employee feedback through surveys, video feedback platforms, and always-on pulse surveys embedded in apps, websites, intranets, or sent via SMS and email. The page outlines moments that matter in the employee experience, including lifecycle milestones, everyday interactions, and personal moments like promotions. It presents seven reasons why employee experience matters, citing external research from Gallup about costs of disengagement and turnover. The vendor lists employee experience metrics to track, including employee lifecycle data, operational and workplace data, direct feedback (surveys, social media, employer review websites, crowdsourcing platforms, video feedback), indirect feedback (chat transcripts, helpdesk tickets), and organizational culture data.

Read from medallia.com on 2026-08-26. We describe what the vendor states; we do not audit it.

Enterprise Readiness

from cataloged data

62/100 · Established

Security & ComplianceNot disclosed

No compliance certifications listed

Deployment FlexibilityStrong

Flexible deployment: Cloud, Hybrid

Integration DepthStrong

8 documented integrations

Proven AdoptionPartial

6 documented use cases

Company MaturityStrong

Founded 2001 · $1.3B raised

Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.

Independently sourced

Pulled directly from regulator filings and platform APIs. No vendor or editorial input.

Activity classifier

Active

last GitHub commit 2d ago

GitHub API2026-05-27

medallia

SDK / client libraries· active 3mo ago

Java · Objective-C · Shell · JavaScript

Enterprise Use Cases

Real-time employee feedback collection

Employee engagement analytics

Talent retention and attrition analysis

Performance management insights

Diversity and inclusion tracking

HR process optimization

Integrations

WorkdaySAP SuccessFactorsMicrosoft TeamsSlackServiceNowSalesforceOracle HCMADP

How Medallia Employee Experience compares

Tool	Readiness	Pricing	Deployment	Compliance	Integrations
Medallia Employee Experience	62 · Established	Enterprise	Cloud, Hybrid	—	8
Phenom People AI	65 · Strong	Enterprise	Cloud, Hybrid	—	8
Culture Amp AI	63 · Established	Enterprise	Cloud, Self-Hosted	—	8
Cornerstone AI	Not scored	Enterprise	Cloud, Hybrid	—	8

Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.

Frequently Asked Questions

What is Medallia Employee Experience used for?

Medallia Employee Experience is an educational resource defining employee experience concepts and measurement approaches. It is commonly used for real-time employee feedback collection, employee engagement analytics, talent retention and attrition analysis, and performance management insights.

Is Medallia Employee Experience free, and how is it priced?

Medallia Employee Experience uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

How can Medallia Employee Experience be deployed?

Medallia Employee Experience supports Cloud and Hybrid deployment. It is delivered as a cloud-hosted service.

What does Medallia Employee Experience integrate with?

Medallia Employee Experience documents 8 integrations, including Workday, SAP SuccessFactors, Microsoft Teams, Slack, ServiceNow, and Salesforce.

When was Medallia Employee Experience founded?

Medallia Employee Experience was founded in 2001 and has raised $1.3B in funding.

Is Medallia Employee Experience enterprise-ready?

Based on cataloged data, Medallia Employee Experience has an Enterprise Readiness score of 62/100 (Established tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.

Quick Facts

PricingEnterprise

DeploymentCloud, Hybrid

Founded2001

Funding$1.3B

CategoryHR & Operations

Procurement

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