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Ravenna

The Agentic Service Desk for IT, HR, and Operations, automating workflows and support within Slack.

AIITSMHelpdeskSlack

About

Ravenna is an AI-native ITSM platform that helps IT and Operations teams automate workflows, resolve requests, and deliver exceptional employee support directly within Slack. It features intelligent agents, powerful workflow automation, a modern service desk, and comprehensive analytics to streamline internal operations.

This description came from a bulk import and has not yet been checked against the vendor's own page. Treat it as unverified.

Enterprise Readiness

from cataloged data

Not scored. Nobody has checked this entry against Ravenna’s own site yet, so the signals below are unverified and we will not turn them into a rating. The breakdown shows what our record holds.

Security & ComplianceNot disclosed

No compliance certifications listed

Deployment FlexibilityPartial

Cloud-based: Cloud

Integration DepthStrong

5 documented integrations

Proven AdoptionPartial

5 documented use cases

Company MaturityStrong

Founded 2024 · Seed

Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.

Independently sourced

Pulled directly from regulator filings and platform APIs. No vendor or editorial input.

Activity classifier

Active

last signal 9 months ago — slowing

GitHub API2026-05-27

ravenna

SDK / client libraries· 0★· active 12mo ago

PHP

steady · +0★ (+0%) 30d

Status page2026-05-26

Operational

operational· via statuspage· 5 incidents (90d)

OSV vulnerability feed2026-08-24

No known advisories

Enterprise Use Cases

Employee Onboarding & Offboarding

Hardware & Software Access Requests

Password Reset

Security Incident Reporting

CRM Access & Permissions

Integrations

SlackJira Service ManagementFreshserviceSalesforceHubSpot

How Ravenna compares

Tool	Readiness	Pricing	Deployment	Compliance	Integrations
Ravenna	Not scored	Enterprise	Cloud	—	5
Datadog AI	63 · Established	Paid	Cloud, Self-Hosted	—	8
Instana	62 · Established	Enterprise	Cloud, Hybrid, Self-Hosted	—	5
ServiceNow ITAM AI	Not scored	Enterprise	Cloud	—	7

Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.

Frequently Asked Questions

What is Ravenna used for?

Ravenna is the Agentic Service Desk for IT, HR, and Operations, automating workflows and support within Slack. It is commonly used for employee onboarding & offboarding, hardware & software access requests, password reset, and security incident reporting.

Is Ravenna free, and how is it priced?

Ravenna uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

How can Ravenna be deployed?

Ravenna supports Cloud deployment. It is delivered as a cloud-hosted service.

What does Ravenna integrate with?

Ravenna documents 5 integrations, including Slack, Jira Service Management, Freshservice, Salesforce, and HubSpot.

When was Ravenna founded?

Ravenna was founded in 2024 and has raised 15000000.0 in funding.

Is Ravenna enterprise-ready?

Based on cataloged data, Ravenna has an Enterprise Readiness score of 49/100 (Established tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.

Quick Facts

PricingEnterprise

DeploymentCloud

Founded2024

Funding15000000.0

CategoryIT Operations & DevOps

Procurement

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