About
Salesforce Agentforce enables enterprises to deploy autonomous AI agents that take action across the customer lifecycle — from qualifying leads to resolving support cases to executing marketing campaigns. Built on the Einstein Trust Layer, it provides enterprise-grade safety and auditability.
Enterprise Readiness
from cataloged data5 certifications: SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR
Cloud-based: Cloud
5 documented integrations
1 published case study
Founded 1999 · Public (CRM) raised
Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.
Enterprise Use Cases
Integrations
Compliance & Certifications
In Production At1 case study
How Salesforce Agentforce compares
| Tool | Readiness | Pricing | Deployment | Compliance | Integrations |
|---|---|---|---|---|---|
| Salesforce Agentforce | 76 · Strong | Paid | Cloud | SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR | 5 |
| Microsoft 365 Copilot | 76 · Strong | Paid | Cloud | SOC 2, GDPR, HIPAA, ISO 27001, FedRAMP | 5 |
| Microsoft Copilot Studio | 76 · Strong | Paid | Cloud | SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR | 5 |
| Verint AI | 85 · Leader | Enterprise | Cloud, On-Premise, Hybrid | SOC 2, HIPAA, GDPR, ISO 27001 | 8 |
Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.
Frequently Asked Questions
What is Salesforce Agentforce used for?
Salesforce Agentforce is autonomous AI agents for sales, service, and marketing. It is commonly used for sales automation, customer service, marketing campaigns, and field service.
Is Salesforce Agentforce free, and how is it priced?
Salesforce Agentforce is a paid product. Pricing is set by the vendor — check the official site for current plans.
What compliance certifications does Salesforce Agentforce have?
Salesforce Agentforce lists SOC 2, ISO 27001, HIPAA, FedRAMP, and GDPR compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.
How can Salesforce Agentforce be deployed?
Salesforce Agentforce supports Cloud deployment. It is delivered as a cloud-hosted service.
What does Salesforce Agentforce integrate with?
Salesforce Agentforce documents 5 integrations, including Slack, MuleSoft, Tableau, Data Cloud, and AppExchange.
When was Salesforce Agentforce founded?
Salesforce Agentforce was founded in 1999 and has raised Public (CRM) in funding.
Is Salesforce Agentforce enterprise-ready?
Based on cataloged data, Salesforce Agentforce has an Enterprise Readiness score of 76/100 (Strong tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.
Quick Facts
New & Notable
Salesforce Agentforce 2.0 launches with multi-agent orchestration capabilities
AI-curated · Updated automatically
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