About
ServiceNow Now Assist embeds generative AI across the entire ServiceNow platform — from IT service management to HR service delivery to customer service. It summarizes incidents, generates resolution notes, assists agents with suggested responses, and automates routine workflows.
Enterprise Readiness
from cataloged data5 certifications: SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR
Cloud-based: Cloud
5 documented integrations
1 published case study
Founded 2004 · Public (NOW) raised
Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.
Enterprise Use Cases
Integrations
Compliance & Certifications
In Production At1 case study
How ServiceNow Now Assist compares
| Tool | Readiness | Pricing | Deployment | Compliance | Integrations |
|---|---|---|---|---|---|
| ServiceNow Now Assist | 76 · Strong | Paid | Cloud | SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR | 5 |
| Microsoft 365 Copilot | 76 · Strong | Paid | Cloud | SOC 2, GDPR, HIPAA, ISO 27001, FedRAMP | 5 |
| Microsoft Copilot Studio | 76 · Strong | Paid | Cloud | SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR | 5 |
| Verint AI | 85 · Leader | Enterprise | Cloud, On-Premise, Hybrid | SOC 2, HIPAA, GDPR, ISO 27001 | 8 |
Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.
Frequently Asked Questions
What is ServiceNow Now Assist used for?
ServiceNow Now Assist is generative AI embedded across the ServiceNow platform. It is commonly used for it service management, hr service delivery, customer service, and field service.
Is ServiceNow Now Assist free, and how is it priced?
ServiceNow Now Assist is a paid product. Pricing is set by the vendor — check the official site for current plans.
What compliance certifications does ServiceNow Now Assist have?
ServiceNow Now Assist lists SOC 2, ISO 27001, HIPAA, FedRAMP, and GDPR compliance, indicating adherence to recognized security and data-handling standards relevant to enterprise procurement.
How can ServiceNow Now Assist be deployed?
ServiceNow Now Assist supports Cloud deployment. It is delivered as a cloud-hosted service.
What does ServiceNow Now Assist integrate with?
ServiceNow Now Assist documents 5 integrations, including Microsoft Teams, Slack, Salesforce, SAP, and Azure AD.
When was ServiceNow Now Assist founded?
ServiceNow Now Assist was founded in 2004 and has raised Public (NOW) in funding.
Is ServiceNow Now Assist enterprise-ready?
Based on cataloged data, ServiceNow Now Assist has an Enterprise Readiness score of 76/100 (Strong tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.
Quick Facts
New & Notable
ServiceNow Now Assist expands to all platform workflows with Xanadu release
AI-curated · Updated automatically
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