Sprinklr AI

AI platform for customer experience management across service, social, insights, and marketing.

Publicly TradedCXMpublic

customer experienceai marketingenterprise softwarecustomer engagement

About

The page describes Sprinklr AI as part of the Sprinklr platform, offering AI capabilities across customer experience functions. The vendor presents four main product suites: Sprinklr Service (covering inbound and outbound contact centers, social customer service, live chat, omnichannel routing, agent desktop, conversational IVR, workforce management, quality management, and conversational analytics), Sprinklr Social (social publishing and engagement, social marketing for distributed teams, and employee advocacy), Sprinklr Insights (social listening, competitive insights, product insights, location insights, visual insights, surveys, LLM insights, and video intelligence), and Sprinklr Marketing (content marketing, campaign planning, social advertising, unified analytics, and ad comment moderation). The vendor highlights specific AI components including Sprinklr AI Agents, Sprinklr Copilot, and AI+ Studio. The page mentions integrations, APIs, security features, and a sandbox environment. The vendor states the platform supports multiple industries including CPG, financial services, government, retail, technology, telecommunications, and travel and hospitality.

Read from sprinklr.com on 2026-08-26. We describe what the vendor states; we do not audit it.

Enterprise Readiness

from cataloged data

56/100 · Established

Security & ComplianceNot disclosed

No compliance certifications listed

Deployment FlexibilityPartial

Cloud-based: Cloud

Integration DepthStrong

3 documented integrations

Proven AdoptionPartial

5 documented use cases

Company MaturityStrong

Founded 2009 · public

Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.

Independently sourced

Pulled directly from regulator filings and platform APIs. No vendor or editorial input.

SEC EDGAR2026-03-19

Publicly traded · CXM

Sprinklr, Inc.· Services-Prepackaged Software· Inc. DE

Latest 10-K filed 2026-03-19

Status page

status page· via other

Enterprise Use Cases

customer service

marketing automation

social media management

customer feedback analysis

personalized marketing

Integrations

SalesforceMicrosoft DynamicsSlack

How Sprinklr AI compares

Tool	Readiness	Pricing	Deployment	Compliance	Integrations
Sprinklr AI	56 · Established	Enterprise	Cloud	—	3
NiceAI	53 · Established	Paid	Cloud	—	4
Sprout Social AI	Not scored	Paid	Cloud	—	8
Meltwater AI	Not scored	Enterprise	Cloud	—	5

Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.

Frequently Asked Questions

What is Sprinklr AI used for?

Sprinklr AI is aI platform for customer experience management across service, social, insights, and marketing. It is commonly used for customer service, marketing automation, social media management, and customer feedback analysis.

Is Sprinklr AI free, and how is it priced?

Sprinklr AI uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

How can Sprinklr AI be deployed?

Sprinklr AI supports Cloud deployment. It is delivered as a cloud-hosted service.

What does Sprinklr AI integrate with?

Sprinklr AI documents 3 integrations, including Salesforce, Microsoft Dynamics, and Slack.

When was Sprinklr AI founded?

Sprinklr AI was founded in 2009.

Is Sprinklr AI enterprise-ready?

Based on cataloged data, Sprinklr AI has an Enterprise Readiness score of 56/100 (Established tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.

Quick Facts

PricingEnterprise

DeploymentCloud

Founded2009

CategoryMarketing AI

Procurement

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