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CRM Analytics

Analytics platform native to Salesforce with predictive insights and embedded intelligence.

Publicly Traded

AI-driven analyticsSalesforce integrationEnterprise BIData visualization

About

Tableau CRM has been rebranded as CRM Analytics. CRM Analytics is an analytics platform native to Salesforce that provides predictive and prescriptive insights, along with embedded intelligence throughout the Salesforce platform. The product offers industry-specific analytics apps ready to deploy out of the box, predictive analytics that forecast outcomes and recommend next actions, and the ability to trigger Salesforce flows and bulk actions directly from insights. Users can act on data through a native actions menu to schedule meetings, launch campaigns, or update opportunities. Visual insights and AI predictions can be embedded into record pages, and analytics can be shared and discussed in Slack with automated subscriptions and real-time notifications. The platform connects data from multiple sources, inherits existing Salesforce security and permissions, and integrates with Tableau Next for agentic analytics. CRM Analytics is available in Growth and Plus editions, with additional specialized offerings including Revenue Intelligence, Industry Cloud Intelligence, and Service Intelligence.

Read from salesforce.com on 2026-08-26. We describe what the vendor states; we do not audit it.

Enterprise Readiness

from cataloged data

48/100 · Established

Security & ComplianceNot disclosed

No compliance certifications listed

Deployment FlexibilityStrong

Flexible deployment: Cloud, Self-Hosted

Integration DepthStrong

8 documented integrations

Proven AdoptionPartial

6 documented use cases

Company MaturityNot disclosed

Company maturity not disclosed

Composite of public compliance, deployment, integration, adoption, and company signals. “Not disclosed” reflects gaps in available data, not a vendor deficiency.

Independently sourced

Pulled directly from regulator filings and platform APIs. No vendor or editorial input.

Activity classifier

Active

last GitHub commit 0d ago

GitHub API2026-05-27

salesforce

Open source product· 5.2k★· Apache-2.0· active 3mo ago

Python · JavaScript · TypeScript · Java

steady · +0★ (+0%) 30d

OSV vulnerability feed2026-08-24

No known advisories

Enterprise Use Cases

Sales performance analytics

Customer service insights

Marketing campaign optimization

Operational efficiency tracking

Predictive sales forecasting

Executive dashboards

Integrations

Salesforce Sales CloudSalesforce Service CloudSalesforce Marketing CloudSlackMuleSoftTableau DesktopEinstein AIHeroku

How CRM Analytics compares

Tool	Readiness	Pricing	Deployment	Compliance	Integrations
CRM Analytics	48 · Established	Enterprise	Cloud, Self-Hosted	—	8
Kibana	70 · Strong	Freemium	Cloud, On-Premise, Hybrid, Self-Hosted	—	8
Lightdash BI	69 · Strong	Freemium	Cloud, Self-Hosted, On-Premise, Hybrid	—	8
Honeycomb Observability	68 · Strong	Enterprise	Cloud, Hybrid, Self-Hosted	—	8

Peers from the same category, ranked by Enterprise Readiness. Readiness is a composite of cataloged compliance, deployment, integration, adoption, and company signals.

Frequently Asked Questions

What is CRM Analytics used for?

CRM Analytics is analytics platform native to Salesforce with predictive insights and embedded intelligence. It is commonly used for sales performance analytics, customer service insights, marketing campaign optimization, and operational efficiency tracking.

Is CRM Analytics free, and how is it priced?

CRM Analytics uses enterprise pricing, typically a custom quote based on seats, usage, and requirements. Contact the vendor for a quote.

How can CRM Analytics be deployed?

CRM Analytics supports Cloud and Self-Hosted deployment. On-premise and self-hosted options support data-residency and air-gapped requirements.

What does CRM Analytics integrate with?

CRM Analytics documents 8 integrations, including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Slack, MuleSoft, and Tableau Desktop.

Is CRM Analytics enterprise-ready?

Based on cataloged data, CRM Analytics has an Enterprise Readiness score of 48/100 (Established tier), derived from its compliance, deployment, integration, adoption, and company-maturity signals.

Quick Facts

PricingEnterprise

DeploymentCloud, Self-Hosted

CategoryAnalytics & BI

Procurement

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