Vendor record · cognition.ai

What Cognition promises about your data.

Where Cognition publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.

Where it publishes

Cognition lists its sub-processors at cognition.ai/dpa. We last read it on October 15, 2026.

What has changed

We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.

Its window

When it adds a sub-processor, its clause at cognition.ai/dpa (read September 28, 2026) gives you 15 days to object.

Window
15

days to object when it adds a sub-processor

Sub-processors
17

sub-processors named

Pages
4

pages we watch

Copies
10

dated copies of all its pages, since August 31, 2026

Cognition DPA

We have not found a data processing agreement published by Cognition anywhere we looked. Cognition's sub-processor list gives 15 days to object to a new sub-processor. Here is the clause, from our September 28, 2026 copy:

15

days to object

“If Customer does not object within fifteen (15) days of receiving notice, Customer shall be deemed to have accepted the updated Subprocessor list.”

Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that Cognition published it.

cognition.ai/dpa · read 2026-09-28 · fingerprint 708d560005d83f51…

Notice windows across every vendor we watch · Silence as consent

Cognition sub-processors

Cognition publishes a sub-processor list at cognition.ai/dpa; we last read it on October 15, 2026. It names 17 entries. The first 15, as the list prints them: Agumbe (Cognition India); Anthropic; Auth0; AWS; Databricks; Datadog; Decagon; Google Cloud; Google/Vertex; Hex; Microsoft Azure; OpenAI; Pylon; Sentry; Snowflake; and 2 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.

17 named · full table

Every public change we have recorded · Where vendors publish their lists

How long Cognition keeps your data

We hold no statement about data retention from Cognition's watched pages. The pages we watch: privacy policy cognition.ai/privacy; sub-processor list cognition.ai/dpa; terms of service cognition.ai/terms; trust and security page cognition.ai/security. On training with customer data, Cognition's sub-processor list (cognition.ai/dpa, in the copy read September 28, 2026) says: “Licensor’s subprocessors are subject to equivalent restrictions through contractual obligations or technical configurations that prevent Customer Data from being used for model training purposes.”

Training on customer data

“We collect and use your information in order to provide and improve our Services and your experience, protect the security and integrity of our platform, and meet our legal obligations.”

cognition.ai/privacy · read 2026-09-22

Retention windows vendors publish · What vendors say about training

What the pages say

Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.

Sub-processors named · 17 · 3 name an AI provider we list

Agumbe (Cognition India)

Support Workflow

India

AnthropicAI · Anthropic

core processing

United States

Auth0

profile data

United States

AWS

core processing, profile data, logs, and indices

United States

Databricks

core processing

United States

Datadog

system logs

United States

Decagon

Support Chatbot

United States

Google Cloud

core processing, profile data, logs, and indices

United States

Google/Vertex

core processing

United States

Hex

system logs

United States

Microsoft Azure

core processing

United States

OpenAIAI · OpenAI

core processing

United States

Pylon

support contacts

United States

Sentry

system logs

United States

Snowflake

core processing

United States

xAIAI · xAI

core processing

United States

Zendesk

support contacts

United States

Certifications the trust page names · ISO 27001 · SOC 2 · SOC 2 Type II

The pages' own stamps: Last updated 2026-07-23 · Last updated 2026-03-09 · Last updated 2026-06-11 · Last updated 2024-05-13

The pages we watch

Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.

Privacy policy

cognition.ai/privacy

2026-10-15

Sub-processor list

cognition.ai/dpa

2026-10-15

Terms of service

cognition.ai/terms

2026-10-15

Trust and security

cognition.ai/security

2026-10-15

Where we get nothing

What Cognition does not publish where we can read it

Of the 4 public pages we watch for Cognition, these give us nothing right now.

Data processing agreement

we have not found one published anywhere we looked

Before you conclude anything

This only means we couldn’t read it on a public page. Cognition may share it in its agreement, a trust portal, or with any customer who asks.

So treat it as a question to ask them: “Can you send your sub-processor list, and tell us when it changes?”

What this page doesn’t tell you

No score.

Nothing here rates Cognition. A short notice window is a contract term, not a criticism.

Public pages only.

Private notices and negotiated terms are invisible to us. Your agreement may say something different.

Wrong? Tell us.

Corrections are free, always. We reply within 2–3 business days.

How we read a page · The change log

Work at Cognition? With an email at cognition.ai you can claim this record, suggest pages we should watch, and take a free copy of it. Claiming changes nothing we publish.

Is Cognition in your product? Hear the morning we read a change.

You get the lines that moved, in Cognition’s own words, and the date any window closes. No card. Nothing to cancel.

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