Vendor record · elevenlabs.io
What ElevenLabs promises about your data.
Where ElevenLabs publishes its promises, how long it gives you when it adds a sub-processor, and what has changed.
- Where it publishes
ElevenLabs lists its sub-processors at compliance.elevenlabs.io/subprocessors. We last read it on October 12, 2026.
- What has changed
We've recorded no change to its sub-processor list or data processing agreement between August 31, 2026 and September 15, 2026. Subscribers hear about a change the morning we read it; the public record shows it 30 days later.
- Its window
When it adds a sub-processor, its clause at elevenlabs.io/dpa (read October 13, 2026) gives you 30 days' notice.
- Window
- 30
- Sub-processors
- 32
- Pages
- 7
- Copies
- 52
days' notice when it adds a sub-processor
sub-processors named
pages we watch
dated copies of all its pages, since August 31, 2026
ElevenLabs DPA
ElevenLabs's data processing agreement gives 30 days' notice before a new sub-processor is engaged. Here is the clause, from our October 13, 2026 copy:
30
days' notice
“ElevenLabs will notify Customer at least thirty (30) days prior to appointing any new or replacement Subprocessor (“Notice Period”) by updating the Subprocessor List.”
Found automatically and not yet checked by a person. The quote is exact, and the link goes to the source. Nothing here says whether the term is good or bad, only that ElevenLabs published it.
elevenlabs.io/dpa · read 2026-10-13 · fingerprint 44a758bfd9c21525…
ElevenLabs sub-processors
ElevenLabs publishes a sub-processor list at compliance.elevenlabs.io/subprocessors; we last read it on October 12, 2026. It names 32 entries. The first 15, as the list prints them: Amazon Web Services; Anthropic; Asana; Azure; ByteDance; Cinder; Creatify; Databricks; ElevenLabs Affiliates; Fal; Fireworks AI; Fivetran; Google Cloud Platform; Hive; Kling; and 17 more in the full table below. The public record holds no change to the list read before September 15, 2026. A change we read after September 15, 2026 is published 30 days after we read it.
32 named · full table
Every public change we have recorded · Where vendors publish their lists
How long ElevenLabs keeps your data
We hold no statement about data retention from ElevenLabs's watched pages. The pages we watch: changelog elevenlabs.io/changelog; data processing agreement elevenlabs.io/dpa; model card elevenlabs.io/docs/models; pricing page elevenlabs.io/pricing; privacy policy elevenlabs.io/privacy; sub-processor list compliance.elevenlabs.io/subprocessors; terms of service elevenlabs.io/terms. On training with customer data, ElevenLabs's terms of service (elevenlabs.io/terms, in the copy read October 15, 2026) says: “Your Content will no longer be used to improve our Services (including the Models) once the request has been processed by our team, except as may be necessary to provide the Services to you, but does not affect any uses of (or materials resulting from uses of) your Content prior to that date.”
Training on customer data
“Analysing your use of and improving our Services: We may use your personal information to understand how our Services are used.”
elevenlabs.io/privacy · read 2026-10-15
Training on customer data
“You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law. 3.”
elevenlabs.io/terms · read 2026-10-15
Training on customer data
“Cloud monitoring EU Pylon Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service Customer support US https://usepylon.com Stripe Backend of payment infrastructure of applicable users.”
compliance.elevenlabs.io/subprocessors · read 2026-10-12
Retention windows vendors publish · What vendors say about training
What the pages say
Read automatically from the pages below and shown as printed. A missing row is a gap in our reading, not proof it isn’t there.
Sub-processors named · 32 · 5 name an AI provider we list
Amazon Web Services
Enterprise plan customers may select from a set of [specified data hosting loca…
AnthropicAI · Anthropic
Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. LLM Services may also be used for research, develo…
United States
Asana
Asana is used to track tickets and issues from a help desk perspective.
US
Azure
With respect to LLM Services, to the extent **India Data Residency** is selecte…
ByteDance
Generation and processing of synthetic media content
Indonesia, Malaysia, EU
Cinder
Platform for abuse detection, moderation and enforcement.
EU
Creatify
Generation and processing of synthetic media content
United States
Databricks
LLM Services
Global
ElevenLabs AffiliatesAI · ElevenLabs
ElevenLabs leverages its affiliates in connection with providing Services to it…
Fal
Generation and processing of synthetic media content
Global
Fireworks AIAI · Fireworks AI
LLM Services
Global
Fivetran
Fivetran is a data integration platform that helps to move data from various sources into a data warehouse for analysis. Service does not perform any data stor…
US
Google Cloud Platform
Enterprise plan customers may select from a set of [specified data hosting loca…
Hive
Content moderation, classification, and analysis of user-provided content to support safety and compliance
United States
Kling
Generation and processing of synthetic media content
Singapore
MongoDB
Database management and storage
OpenAIAI · OpenAI
Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality.
US/EU
Plain
Customer support
United Kingdom
PostHog
PostHog is used for product analytics, allowing to gather insights about website interactions and gather insights to improve services.
EU
Pylon
Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service
US
Reality Defender
Optional integration for ElevenAgents.
US
Runway
Generation and processing of synthetic media content
United States
Sigma
Sigma is a business intelligence tool that helps in analyzing data by creating visual reports and dashboards for decision-making. Service does not perform any …
US
Slack
Slack is used for communication with clients and to manage support tickets
US
Stripe
Backend of payment infrastructure of applicable users.
US
Sync
Generation and processing of synthetic media content
United States
Tailscale
Networking
US/EU
Trustpilot
ElevenLabs leverages TrustPilot to obtain and verify reviews of ElevenLabs' services from its non-enterprise customers.
EU
Twilio
Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't al…
US
xAIAI · xAI
Customer needs to enable integration before any data is sent to subprocessor.
US
Zapier
Zapier helps sync data between customer service tools to offer better integration and response times to issues. Service does not perform any data storage.
US
Zendesk
Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions
US
Data location · India
“Azure• Cloud infrastructure, data storage & LLM Services India With respect to LLM Services, to the extent India Data Residency is selected by the customer per the terms of such customer's agreement, LLMs may be provided through Azure.”
compliance.elevenlabs.io/subprocessors · read 2026-10-12
Data location · United States
“For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes.”
compliance.elevenlabs.io/subprocessors · read 2026-10-12
Retirements announced · every vendor's retirements
2026-09-28
Deprecated max_depth (integer, default 3).
undated
Deprecated models
2026-09-28
Deprecated required max_characters_request_free_user and max_characters_request_subscribed_user.
2026-10-12
Knowledge base auto-sync auto_discover is deprecated and no longer has any effect.
2026-11-11
Seedance 1.5 Pro deprecated: ByteDance retires Seedance 1.5 Pro on November 11, 2026.
2026-09-24
Sora 2 and Sora 2 Pro retired: OpenAI is discontinuing the Sora API on September 24, 2026.
The pages' own stamps: Last Updated 2026-04-08 · Last Updated 2026-10-09 · Updated 2026-10-09
The pages we watch
Every page we read, so you can check it. Each is re-read on a schedule, and we keep a dated copy when it changes.
What this page doesn’t tell you
No score.
Nothing here rates ElevenLabs. A short notice window is a contract term, not a criticism.
Public pages only.
Private notices and negotiated terms are invisible to us. Your agreement may say something different.
Wrong? Tell us.
Corrections are free, always. We reply within 2–3 business days.
How we read a page · The change log
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